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Client relationship manager

Client relationship manager

Fan Tv Ai

1 - 2 years

2 - 3 Lacs

noida sector 142

Posted:1 day ago| Platform:

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Skills Required

client relationship troubleshoot digital media client relationship management content performance crm platforms ad slots ott

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:
Act as the main liaison between the OTT platform and external clients (content creators, advertisers, agencies, brand partners)Onboard new partners and ensure seamless integration of content or campaigns on the platformBuild strong, long-term relationships with key stakeholders to ensure client satisfaction and retentionCoordinate internally with content, marketing, ad sales, and tech teams to execute client deliverablesMonitor client performance metrics and campaign effectiveness, sharing insights and improvement plansResolve partner concerns and troubleshoot any issues that may arise in operations or performanceIdentify opportunities for upselling new formats, ad slots, or co-branded initiativesStay updated on OTT trends, competitor activity, and content performanceRequirements:1-2 years of client servicing/account management experience, preferably in OTT, digital media, or entertainmentExcellent communication, stakeholder management, and negotiation skillsExperience working with content creators, production houses, or brand marketersDetail-oriented with good project coordination and multi-tasking abilityProficiency in tools like Excel, PowerPoint, CRM platforms, and analytics dashboards

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Client relationship manager