Client Relationship Executive

0 - 31 years

1 - 3 Lacs

Posted:5 months ago| Platform: Apna logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Customer Relationship Manager / Customer Support Executive to join our software development company. This role involves providing exceptional post-delivery support to clients, ensuring they have a seamless experience with our software solutions. Responsibilities include addressing customer queries, troubleshooting issues, and offering guidance on software usage to enhance client satisfaction. Additionally, the candidate will play a key role in maintaining strong relationships with existing customers by proactively checking in, gathering feedback, and ensuring their needs are met efficiently. In addition to customer support, the role includes following up on new leads and assisting potential clients in understanding our software offerings. The candidate will be responsible for engaging with prospective customers, understanding their requirements, and facilitating sales conversions by providing the necessary product information and demonstrations. Furthermore, they will support customers who purchase our software, ensuring they receive smooth onboarding, training, and continuous assistance. A successful candidate should have excellent communication skills, a customer-first approach, and the ability to manage multiple customer interactions effectively.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

South Tukoganj, Indore, Madhya Pradesh