Client Relations & Showroom Manager

Client Relations & Showroom Manager

In this dynamic role, you'll be responsible for building strong relationships with potential and existing clients over the phone, guiding them through our product offerings, and moving sales opportunities forward. You'll also be the welcoming face of our showroom, ensuring it's well-managed, organized, and provides an excellent experience for all visitors.

If you're a natural communicator with a passion for driving sales and creating a positive customer environment, we want to hear from you!

Responsibilities:

• Client Outreach & Sales:

  Proactively call and connect with potential and existing clients to understand their needs, introduce them to our Building Material solutions, and nurture leads to close deals.

• Relationship Management:

  Build and maintain strong, long-lasting customer relationships through excellent communication and follow-up.

• Product Expertise:

  Develop a comprehensive understanding of our Building material products, including their features, benefits, and applications, to effectively answer client queries and provide tailored recommendations.

• Showroom Management:

  Oversee the day-to-day operations of the PVC panel showroom, ensuring it is clean, well-organized, and merchandised effectively.

• Customer Service:

  Provide exceptional in-person service to showroom visitors, assisting them with product selection, answering questions, and processing orders.

• Inventory & Display:

  Monitor showroom inventory levels and ensure product displays are attractive and up-to-date.

• Administrative Tasks:

  Handle relevant administrative duties such as maintaining client records, processing sales orders, and coordinating deliveries.

Qualifications:

• Proven experience in a sales, customer service, or client-facing role, preferably with phone-based sales experience.
• Excellent verbal communication and interpersonal skills, with a friendly and engaging phone presence.
• Strong negotiation and persuasion abilities.
• Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
• Proficiency in basic computer applications (e.g., Microsoft Office Suite).
• Prior experience in a retail or showroom environment is a plus.
• Self-motivated and target-driven with a positive attitude.