Client Relation Officer

2 - 6 years

0 Lacs

Posted:3 months ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

**Job Description** As a Client Relation Officer at Eduint4u Consultancy Pvt Ltd located in Kottayam, your main responsibility will be to maintain and enhance relationships with clients. Your tasks will involve handling client inquiries, providing professional and timely responses, managing client feedback, and ensuring client satisfaction. You will also be involved in Sales and Marketing activities. Additionally, you will collaborate with internal teams to address client needs and contribute to their overall experience with the company. **Key Responsibilities** - Handle client inquiries and provide timely responses - Manage client feedback and ensure client satisfaction - Collaborate with internal teams to address client needs - Contribute to Sales and Marketing activities - Maintain and enhance client relationships **Qualifications** - Excellent Communication and Interpersonal skills - Customer Service and Client Relationship Management skills - Problem-Solving and Conflict Resolution abilities - Organizational skills and Attention to Detail - Proficiency in using CRM software and MS Office Suite - Ability to work independently and as part of a team - Relevant experience in a similar role is advantageous - Bachelors degree in Communications or a related field,

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