Role Overview: As a Client Relation Officer at Eduint4u Consultancy Pvt Ltd, located in Kottayam, your main responsibility will be to maintain and enhance relationships with clients. You will handle client inquiries, provide professional responses in a timely manner, manage client feedback, ensure client satisfaction, and contribute to Sales and Marketing efforts. Moreover, you will collaborate with internal teams to address client needs and enhance their overall experience with the company. Key Responsibilities: - Handle client inquiries and provide timely responses - Manage client feedback and ensure client satisfaction - Contribute to Sales and Marketing efforts - Coordinate with internal teams to address client needs - Enhance client experience with the company Qualifications Required: - Excellent Communication and Interpersonal skills - Customer Service and Client Relationship Management skills - Problem-Solving and Conflict Resolution abilities - Organizational skills and Attention to Detail - Proficiency in using CRM software and MS Office Suite - Ability to work independently and as part of a team - Relevant experience in a similar role is advantageous - Bachelors degree in Communications or a related field,

More Jobs at Eduint4u Consultancy Pvt. Ltd

Client Relation Officer

kottayam, kerala

2.0 - 6.0 yrs

Salary: Not disclosed

Client Relation Officer

kottayam, kerala

2.0 - 6.0 yrs

Salary: Not disclosed

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Client Relation Officer