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Client experience office

0 - 4 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The role requires you to manage the client experience of Priority Clients & Partners by tracking and resolving all service requests within defined Turnaround Time (TAT). You will be responsible for ensuring timely coordination and updates to clients/partners regarding regulatory changes. Additionally, you will independently coordinate with key clients and internal teams such as technical support, operations, and sales to address client issues and inquiries. Your aim will be to raise the service standards to create a WOW factor for clients and drive increased business to the firm. As a preferred candidate, you should be a graduate or post-graduate fresher with strong verbal and written communication skills. Excellent problem-solving abilities will be a key requirement for this role. If you are interested in this opportunity, the locations available for this position include Ahmedabad, Bangalore, Delhi, Kolkata, Mumbai, Cochin, Pune, and Hyderabad. Feel free to email your CV to yashashree.gavli@nuvama.com to apply for this position.,

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