Client Engagement Manager

Role Overview: As a Senior Engagement Manager at Quantiphi, you will be responsible for heading and managing customer engagements and delivery efforts in a B2B environment for customer service teams of various organizations. Your role will involve client management, project delivery, team management, and responsibilities related to excellent client communication and problem-solving skills. Key Responsibilities: - Manage customer communication, relationships, and escalation management. - Guide the client on technology evaluation, technical thought leadership, and direction. - Sync with the product and business team to align on business priorities and plan for long-term and short-term architecture goals. - Showcase thought leadership on technology roadmaps, agile development methodologies, and best practices. - Prepare functional and technical specification documents. - Lead project deliveries by managing solutioning, engineering, testing, release, and maintenance. - Manage multiple responsibilities in a high-paced environment where you can make a difference. - Lead engagements with multiple work-streams, prepare project plans, and manage deliverables. - Guide and assist team members in debugging and solving technical problems. - Conduct code walkthroughs, quality reviews, conflict resolution, and dependency management. - Identify and qualify business opportunities, resolve technical blockers, and ensure proper skill development of team members. - Travel to customer sites, conferences, and related events as required. Qualifications Required: - Excellent client communication, analytical, and presentation skills. - Ability to work with minimal supervision in a dynamic and time-sensitive work environment. - Experience in managing a midsize team (30-50). - Experienced in managing mid to large-size data and cloud engagements using GCP/AWS/Azure platforms and services. - Ability to discuss data management, data governance, data integration-related issues, and provide a point of view. - Problem-solving mindset and the ability to guide the team to resolve project issues. - Good grasp of risk management, scope management, and project profitability. Additional Company Details: Quantiphi is an award-winning AI-first digital engineering company that focuses on reimagining and realizing transformational opportunities for businesses. They offer a wide array of solutions to help businesses build AI products, find and retain high-value customers, improve operating efficiency, and reduce risk across various industries. Quantiphi is in partnership with Google Cloud, AWS, NVIDIA, Looker, Snowflake, SAP, and Tensorflow. For more details, you can visit their website at https://www.quantiphi.com/.,