Client Engagement Intern

About the Role :

We are looking for a proactive and detail-oriented Client Engagement & Research Intern to join our team. This role involves following up with existing clients through calls, conducting research on B2B international industries, and supporting business development activities. The ideal candidate should possess excellent communication and email writing skills, along with a keen interest in client engagement and industry research.

Key Responsibilities :

• Connect with existing clients from B2B international (US and global) markets through phone calls and emails to maintain relationships and gather insights.
• Conduct research on US and global industries, including client business sectors, competitors, and market trends.
• Document and update client interactions in the CRM system.
• Draft professional emails and prepare client communication materials.
• Collaborate with internal teams to share research insights and support client relationship management.
• Assist in preparing client reports, presentations, and summaries.

Required Skills & Qualifications :

• Fresh graduates or final-year students (Bachelor’s/Master’s) with interest in business, marketing, analytics, or related fields.
• Excellent verbal and written communication skills in English (mandatory for US client interactions).
• Strong email drafting and professional writing ability.
• Research and analytical mindset with attention to detail.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Willingness to work in a US process – fixed night shift environment.
• A proactive, positive attitude with willingness to learn and adapt.

What You’ll Gain :

By the end of this internship, you will have:

• Hands-on experience in B2B client communication with US-based and international clients.
• Practical exposure to industry and competitor research methodologies.
• Strong skills in professional email writing, client follow-up, and relationship management.
• Experience in using CRM tools and documenting client data effectively.
• Improved confidence in handling global client conversations in a professional setting.
• A strong foundation for careers in Business Development, Market Research, Client Success, or International Sales & Marketing.

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

Pay: ₹15,959.15 - ₹17,873.56 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund