Client Engagement Executive

3 - 7 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Client Engagement Executive at Ogha Wellness Health Centre, you will play a crucial role in guiding clients through their care journey. Your responsibilities will include: - Receiving and responding to incoming enquiry calls with warmth and professionalism - Making outbound calls to follow up on leads and re-engage past clients - Confirming and coordinating client appointments with accuracy and attention to detail - Providing empathetic guidance and basic counselling on available services - Maintaining detailed client records and ensuring timely updates in CRM systems - Encouraging clients to visit the centre for consultations or follow-ups - Liaising with internal teams (front office, counsellors, doctors) to ensure smooth coordination To excel in this role, you should have: - 3+ years of experience in front office, call centre, or counselling roles, preferably in the healthcare or wellness sector - Strong communication and client service skills - Prior experience with chronic care patients or wellness counselling is an advantage - Fluency in English - Proficiency in basic office tools and CRM software - Patient-focused, organized, and enthusiastic about holistic healing Join Ogha Wellness Health Centre to work in a purpose-driven environment focused on healing and long-term wellness. You will be part of a passionate team offering integrative healthcare solutions with opportunities for growth, learning, and contribution to meaningful care.,

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