Client Data Associate

As a Client Data Associate within the Operations team, you will play a critical role in enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records. Your advanced organizational skills will be essential in managing multiple tasks efficiently, while your digital and tech literacy will help you leverage software applications to improve processes and enhance client experience. You will be responsible for day-to-day management of a team, including coaching and providing feedback to drive performance improvements. Tracking and evaluating individual team members" performance over time will help in identifying learning opportunities and capabilities enhancement. Additionally, you will need to address any service issues that may arise, whether internally or from external customers, demonstrating independence and effective decision-making based on data and experience. Creating an efficient team through continuous communication, timely feedback, and appropriate supervisory practices will be a key aspect of your role. You will also be involved in organizing workflow, distributing work effectively, and supporting client onboarding processes, including meeting AML and KYC requirements. To excel in this role, you must possess strong leadership skills in team development, management, and motivation. Flexibility and adaptability to manage projects based on business needs, knowledge of banking products, and a track record of driving organizational change are crucial qualifications. Proficiency in problem-solving, communication, and the ability to cope with change and ambiguity are also essential skills for success in this position. Preferred qualifications include previous experience in AML, Compliance, Fraud, KYC, or Operational Risk, as well as proficiency in mainframe and PC-based systems, with a strong command of MS Office. Previous experience in managing high-performing teams would be advantageous in this role.,