Client Coordinator

We are seeking a dynamic and organized Female Client Coordinator to join our team at TBM. As a Client Coordinator, you will play a pivotal role in managing client relationships, ensuring smooth project execution, and contributing to the overall success of our agency.

Key Responsibilities:

Client Relationship Management:

• Build and maintain strong relationships with clients, acting as the primary point of contact.
• Understand client needs, expectations, and goals, and effectively communicate them to the internal team.
• Proactively address client inquiries and concerns, ensuring timely resolution.

Project Management:

• Coordinate and manage multiple projects simultaneously, tracking progress and deadlines.
• Collaborate with designers, developers, and other team members to ensure seamless project execution.
• Monitor project budgets and ensure timely invoicing.

Proposal Development:

• Assist in the development of creative and persuasive proposals for new business opportunities.
• Conduct market research and gather relevant information to support proposal development.
• Present proposals to clients in a clear and concise manner.

Client Meetings and Travel:

• Accompany team members to client meetings, taking detailed notes and action items.
• Prepare for client meetings by gathering necessary materials and information.
• Be willing to travel domestically for client meetings and conferences.

Administrative Tasks:

• Manage client documentation, including contracts, proposals, and project files.
• Coordinate with internal teams to ensure smooth workflow and communication.
• Handle administrative tasks such as scheduling meetings, making travel arrangements, and managing client databases.

Required Qualifications:

• Knowledge in Marketing, Advertising, Communications, or a related field.
• Minimum of 1 year of experience in an advertising agency.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A proactive and solution-oriented approach to problem-solving.
• Willingness to travel domestically.

Preferred Qualifications:

• Knowledge of digital marketing channels and strategies.
• Experience in client relationship management software (e.g., CRM).

If you are a highly motivated and detail-oriented individual with a passion for client service, we encourage you to apply.

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Experience:

• total work: 1 year (Preferred)
• Marketing: 1 year (Preferred)

Work Location: In person