Client Coordinator

Job Description

We are having a multiple open positions with few of our Japanese clients for client coordination and administration role. Knowledge of Japanese language will be added advantage but not mandatory Kindly share your resume on deepak.rawat@akmglobal.in with the below details:- Total exp in international clients coordination: Any exp in interacting with Japanese clients?: Okay for work from office role in Gurgaon(Sec-48): Do you have all relevant employment documents? Current Location: Current CTC: Expected CTC: Notice Period: Location: Gurgaon, Sector 48(5 Days work from office) Note: Need prior experience in international client handling. Excellent communication and interpersonal skills required Responsibilities Serve as the primary point of contact for Japanese clients in Gurgaon and onshore teams, addressing inquiries and providing support. Facilitate clear communication between clients and internal teams Assist clients in navigating the services and ensure they receive the best possible experience. Maintain and update client records and preferences to personalize services effectively. Gather client feedback and relay it to relevant departments for continuous improvement. Organize and participate in client meetings and presentations, showcasing our offerings. Develop and nurture strong relationships with clients to enhance loyalty and satisfaction. Requirements Fluent in English, with exceptional written and verbal communication skills. Proven experience in client coordination or a similar customer-facing role. Understanding of Japanese culture and business etiquette will be a plus. Highly organized with the ability to manage multiple tasks simultaneously. Proficient in using CRM software and help in raising invoices/bills A friendly, approachable demeanor and a passion for helping clients succeed.