Client Account Executive (Background Verification)

Profile - Client Account Management, Report Writer, Employment Verification, Quality Check Apply Only Background Verification Industry Responsibilities · Acting as a SPOC for the client. · Handling client escalations & queries. · Responsible for generating revenue & collection from the client. · Providing daily updates on the cases to the client. · Coordination and follow-up with the operations team in order to meet TAT. · Interacting internally with the departments for resolving client queries & escalations. · Data Management (Insufficiency checks) and providing clear download to all the departments. · Checking the reports against the Job Application Form. · Managing invoices and solving issues relating to invoices. · Publishing monthly/ weekly Dashboards · Ensure report delivery and customer information requests to meet internal and external due dates as well as any SLA expectations in terms of response times · Ensure more business from the existing clients Thanks & Regards Shilpa 9220272047 Show more Show less