Claims Business Analyst

Role & responsibilities

• Lead requirements definitions for complex projects and multi-year strategic initiatives.
• Identify & translate business needs into clearly defined requirements.
• Create Documentation inclusive of business use cases, process /

  data flows, traceability matrices,

  and

  report mock-ups

  .
• Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
• Lead review sessions for completed business / functional requirements, with key business users focused on gaining consensus and final business approval.
• Cultivate strong professional relations within business units to thoroughly understand business needs.
• Collaborate with the development and testing teams to provide subject-matter expertise.
• Assist in troubleshooting and resolving issues when out-of-the-box functionality is leveraged.
• Ensure future solutions are efficient and effective across all

  business processes

  , while being consistent across products.
• Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements. After the planning phase, facilitate the

  UAT

  execution phase.
• Work with the business lead and project manager to obtain UAT signoff.

TECHNICAL QUALIFICATIONS

• 3+ years of

  business analysis

  experience, including defining functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments.
• Possess experience with

  Guidewire ClaimCenter

  systems is required.
• Must have detailed claims processing knowledge and experience.
• Experience with iterative and agile methodologies, with working knowledge of both

  SDLC & PMLC

  processes.
• Proven hands-on experience with creation of business process diagrams,

  data rules

  ,

  business requirements

  , and

  functional requirements / user stories

  .
• Possess knowledge and experience when reviewing, re-engineering, or developing IT solutions for business process / improvements automation.
• Candidate has experience operating and interfacing with business management during walkthrough, interview, presentation, and negotiation processes.
• Proven track record for creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality.

GENERAL QUALIFICATIONS

• The candidate has clear verbal and written skills. Able to understand communication channels and can escalate appropriately.
• Experience using standard project and business tools including,

  Microsoft Project, Excel, PowerPoint, Project, SharePoint, UI mock-up tools

  , etc.
• Must be proficient with

  process modeling

  tools (e.g.,

  Visio

  .)
• Experience with visualization tools is beneficial.
• Possess excellent

  problem-solving

  and

  analytical skills

  .
• Candidate has experience supervising small teams.
• Possess a strong initiative with the ability to self-manage.
• Comfortable with ambiguity and able to work through challenges to complete the objectives correctly.
• The candidate is a team player who works well with technical and business resources.
• Able to see tasks through to completion without significant guidance.

Has personal time-management skills and an ability to meet individual / team deadlines.

Certified Business Analyst Professional (CBAP) is a plus but not required.