City Head - SCM & Operations

Job Description

🚀 We're Hiring: City Head/City CEO – SCM & Ops (Bangalore) Build. Scale. Own. Repeat. At FirstClub , we’re not just delivering orders—we’re building India’s most loved premium Q-commerce brand. We’re now looking for a City Head/City CEO – Supply Chain & Ops , someone who can own the end-to-end game for dark store operations, scale ops across geographies, and build high-performing teams from scratch. What you’ll do: Own city-level operations with full responsibility for performance and efficiency. Lead all aspects of supply chain across warehousing, inventory, last-mile, and order fulfilment. Launch and scale dark stores across new locations and establish strong operating processes. Hire, mentor, and manage on-ground teams, driving a culture of ownership and operational excellence. Drive exponential order volume growth while improving operational costs and service levels. Be a strategic partner to the founders to replicate and scale successful city models across regions. What you’ll need: Deep experience in end-to-end supply chain and ops, ideally from high-growth Q-commerce or e-commerce companies. Proven ability to scale operations across multiple cities and set up stores or fulfillment centers from scratch. Strong understanding of inventory management, cost optimization, and process efficiency. A high ownership mindset, comfort with ambiguity, and a bias for action. Strong leadership skills and experience managing large, distributed teams. Why join us? You’ll get to build the ops engine for a premium commerce brand from the ground up. Work directly with the founding team, have full autonomy, and help shape how FirstClub delivers quality every day. Show more Show less