🚀 We're Hiring: City Head/City CEO – SCM & Ops (Bangalore) Build. Scale. Own. Repeat. At FirstClub , we’re not just delivering orders—we’re building India’s most loved premium Q-commerce brand. We’re now looking for a City Head/City CEO – Supply Chain & Ops , someone who can own the end-to-end game for dark store operations, scale ops across geographies, and build high-performing teams from scratch. What you’ll do: Own city-level operations with full responsibility for performance and efficiency. Lead all aspects of supply chain across warehousing, inventory, last-mile, and order fulfilment. Launch and scale dark stores across new locations and establish strong operating processes. Hire, mentor, and manage on-ground teams, driving a culture of ownership and operational excellence. Drive exponential order volume growth while improving operational costs and service levels. Be a strategic partner to the founders to replicate and scale successful city models across regions. What you’ll need: Deep experience in end-to-end supply chain and ops, ideally from high-growth Q-commerce or e-commerce companies. Proven ability to scale operations across multiple cities and set up stores or fulfillment centers from scratch. Strong understanding of inventory management, cost optimization, and process efficiency. A high ownership mindset, comfort with ambiguity, and a bias for action. Strong leadership skills and experience managing large, distributed teams. Why join us? You’ll get to build the ops engine for a premium commerce brand from the ground up. Work directly with the founding team, have full autonomy, and help shape how FirstClub delivers quality every day. Show more Show less

📦 Dark Store Manager – FirstClub (Bangalore) Shift-based | Full-time | Immediate Joiners Preferred At FirstClub , we’re redefining premium grocery and lifestyle shopping in the quick-commerce space. Our dark stores are the beating heart of our operations, ensuring swift, seamless, and quality delivery of curated products to customers. We’re looking for hands-on, driven Dark Store Managers who can run the show across shifts, lead teams with energy, and uphold FirstClub’s commitment to excellence. 🚀 What You’ll Do: Own daily store operations across your shift – from inventory accuracy to on-time dispatches Lead, train, and motivate a team of pickers, packers, and runners to meet daily performance targets Ensure quality control – every product that goes out must match our gold standard Monitor inbound and outbound flows , coordinate with delivery teams for efficient order routing Track key metrics – order accuracy, fulfillment time, shrinkage, manpower productivity Implement SOPs , maintain hygiene & safety standards at all times Drive shift handovers with clarity and accountability Solve on-ground problems in real-time – whether tech, people, or stock-related Be the store’s point person for audits, escalations, and exception handling 🕐 Shifts (Rotational or Fixed): Morning: 5:00 AM – 2:00 PM Afternoon: 2:00 PM – 11:00 PM Night: 11:00 PM – 7:00 AM ✅ You’re a Great Fit if You Have: 2 to 6 years of experience managing dark stores or warehouses in quick-commerce/retail/e-commerce Proven track record of managing teams and hitting ops metrics Familiarity with tech platforms for inventory/order management Grit, speed, and a strong eye for detail Bangalore-based or willing to relocate Why Join FirstClub? You’ll be at the core of building a high-trust, high-quality brand that’s disrupting how India shops for premium and everyday products. Fast-paced, founder-led, and powered by a team of go-getters. Ready to run the floor? Apply now and be part of the future of retail. Show more Show less

We're Hiring at FirstClub! Join one of the fastest-growing retail startups in India. About FirstClub FirstClub is a Bengaluru-based platform reimagining how India shops for everyday essentials. We focus on exceptional quality across every single productwhether it's fruits, flours, oils, dairy, or home staples. Every item on our platform is handpicked, clean-label, and tested for freshness and transparency. Founded by Ayyappan R (ex-Cleartrip, Flipkart, Myntra) and backed by top-tier investors like Accel and RTP Global, were building a thoughtful commerce experience through selective sourcing, meaningful curation, and neighbourhood-first rollouts. Open Roles: Store Manager, Assistant Store Manager, Team Lead Store Operations, Inventory Lead, FnV (Fruits & Vegetables) Manager, QC (Quality Control) Lead, QC Manager. Location: Into Bangalore Type: Full-Time | On-site Experience: 17 years (role-dependent) What We Offer: A fast-paced, growth-oriented environment Opportunity to work with a dynamic team and build processes from the ground up Competitive salary Learning and development opportunities What Were Looking For: Prior experience in modern retail or supermarket operations Strong leadership and team management skills Process-oriented and data-driven mindset Customer-first attitude Interested people can Apply Here.,

As a Customer Experience Champion intern at FirstClub, you will play a crucial role in redefining how India shops for everyday essentials and indulgent picks across groceries, gourmet food, and lifestyle products. Your primary responsibility will be to interact with customers on a daily basis, listen to their feedback, understand their experience with the app, and collaborate with internal teams to enhance their overall experience. Your key responsibilities will include speaking to customers daily, gathering insights on app usage and product satisfaction, identifying common patterns, and sharing actionable feedback with the team. You will work closely with the product, operations, and marketing teams to push for improvements and ensure a seamless customer experience. We are looking for individuals who are passionate about talking to people, comfortable with both structured and unstructured conversations, and possess excellent listening and documentation skills. Fluency in English is required, and proficiency in Hindi or Kannada is a bonus. We value individuals with hustle, curiosity, and a genuine drive to make things better. By joining FirstClub as an intern, you will have the opportunity to be part of a fast-growing startup that prioritizes quality and customer satisfaction. You will gain insights into how product, operations, and customer experience intersect, work closely with the leadership team, and see your feedback in action. This is a paid internship, and you will receive a certificate upon completion. If you are excited about solving real problems, engaging with real users, and contributing to the meaningful growth of our platform, we encourage you to apply for this internship.,