Chief Security Officer

Job Title: Chief Security Officer

Department: Top Guard KICL
Location: Nungambakkam
Experience Required: 10 to 15 Years in Security Industry Management

Roles & Responsibilities:

1. Leadership & Growth of the Security Division

· Oversee and manage Top Guard Industrial Security Force across all deployments.

· Develop strategic plans to expand security operations and increase client base.

· Set growth targets:

· First 6 months: Secure new contracts for the deployment of at least 250 additional guards.

· Subsequent period: Continue expansion by progressively increasing deployments and acquiring new clients.

· Establish business development strategies to attract new corporate clients and security contracts.

2. Guard Deployment & Operations

· Supervise the deployment of security personnel across all client sites and KICL properties.

· Ensure optimal placement and utilization of security staff based on risk assessment and client needs.

· Conduct site inspections and security audits to maintain service quality.

3. Discipline & Performance Monitoring

· Enforce strict discipline protocols among security personnel.

· Conduct weekly security parades & training drills to instill professionalism and physical readiness.

· Ensure security staff adhere to standard operating procedures (SOPs), punctuality, and regulations.

4. Compliance & Risk Management

· Ensure adherence to private security laws and industry regulations.

· Conduct periodic risk assessments and threat analysis for client premises.

· Establish emergency response protocols and oversee crisis management procedures.

5. Client Relations & Service Excellence

· Maintain strong relationships with existing clients to ensure service satisfaction.

· Address and resolve security-related grievances efficiently.

· Work towards obtaining long-term security contracts and premium service agreements with clients

6. Recruitment & Training

· Oversee the recruitment of security personnel to meet expansion goals.

· Implement continuous training programs on:

· Emergency response procedures

· Crowd control and incident management

· Fire safety and first aid

· Access control & surveillance monitoring

· Introduce performance appraisal systems for security personnel.

7. Technology & Security Infrastructure

· Evaluate and implement modern security technologies such as CCTV surveillance, biometric access controls, and patrol tracking systems.

· Coordinate with management to enhance security infrastructure at KICL and client locations.

8. Reporting & Documentation

· Maintain detailed reports on security operations, incidents, and risk assessments.

· Provide weekly and monthly updates on security performance, deployment numbers, and client feedback.

· Ensure timely submission of security compliance reports to management.

9. Expected Outcomes & Performance Metrics:

· Expansion of security personnel deployments as per the defined targets.

· Zero tolerance for security lapses – all incidents must be addressed swiftly.

· High client retention & satisfaction through efficient security management.

· Implementation of modern security measures to enhance operational effectiveness.

Job Type: Full-time

Pay: ₹13,156.45 - ₹40,266.91 per month

Work Location: In person

Expected Start Date: 21/08/2025