Manages all engineering/maintece operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection Accountable for managing the budget, capital expenditure projects, preventative maintece and energy conservation Responsible for maintaining regulatory requirements Leads the emergency response team for all facility issues
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 4 years experience in the engineering and maintece or related professional area; technical training in HVAC-R/electrical/plumbing
OR
2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintece or related professional area; technical training in HVAC-R/electrical/plumbing
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
Supervises Engineering in the absence of the Director of Engineering
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Maintains and operates equipment at optimum effectiveness, efficiency and safety
Establishes and manages an effective rooms maintece program
Ensures compliance with all Engineering departmental policies, standards and procedures
Manages departments controllable expenses to achieve or exceed budgeted goals
Select and order or purchase new equipment, supplies, and furnishings
Inspect and evaluate the physical condition of facilities in order to determine the type of work required
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment
Supervises the day to day operations of Engineering
Maintaining Property Standards
Maintains accurate logs and records as required
Assists in effectively planning, scheduling and evaluating preventative maintece programs
Providing Exceptional Customer Service
Handles guest problems and complaints effectively
Empowers employees to provide excellent customer service
Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations
Managing Profitability
Helps establish priorities for total property maintece needs
Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance
Managing and Conducting Human Resources Activities
Celebrates successes and publicly recognizes the contributions of team members
Establishes and maintains open, collaborative relationships with employees
Ensures employees are treated fairly and equitably
Strives to improve service performance
Provides feedback to employees based on observation of service behaviors
Supervises employees ability to execute departmental and property emergency procedures
Reviews employee satisfaction results to identify and address employee problems or concerns
Solicits employee feedback
Helps ensure regulatory compliance to facility regulations and safety standards
Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
Ensures property policies are administered fairly and consistently
