Chat Support Executive

Job Description

COMPANY NAME VAANI INFOSYSTEMS PVT LTD profile-live chat process executive qualification- graduate location-gurgaon,sector 19 phase-5 Salary Range-25 k to 28 k (pm) shift time-9.30 am to 6.30 pm (fix shift) 6 days working note-we need immediate joiner with good communication skills candidate can apply via whats app-9310871988 or call introduction Live chat agents are on the front line of customer problems . They get direct-from-the-source knowledge of how customers use the products and services — and the problems and pain points that most commonly arise. As such, another of the live chat agent responsibilities is to identify such major pain points. JOB DESCRIPTION 1.Chat Agents provide customer service online and have the following responsibilities and duties 2 responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner, and performing data entry. 3.TIMELY RESPONSE TO THE CUSTOMER VIA CHAT OR EMAIL Chat Handling Skills Good typing skills. Multitasking skills. Communication skills. Mastery of positive language. Knowledge of the live chat features. Empathy skills. Care about customers' privacy. Listening to customer feedback. REGARDS POOJA PANWAR HR 9310871988 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹26,000.00 per month Benefits: Paid sick time Schedule: Morning shift Supplemental Pay: Yearly bonus Application Question(s): are you a immediate joiner? Experience: total work: 1 year (Required) Work Location: In person