Chat Support Executive

As a Chat Support Executive based in Gurgaon, you will play a crucial role in providing exceptional customer service through live chat interactions. Your primary responsibility will be to respond promptly and professionally to customer inquiries, resolving any issues or complaints effectively and in a timely manner. You will work closely with internal teams to address unresolved matters and ensure that accurate records of customer interactions are maintained. To excel in this role, you should possess excellent written communication skills in English, along with a customer-centric attitude and the ability to work well under pressure. A minimum of HSC (12th pass) qualification is required, with graduates being preferred. While prior experience in customer service or chat support is beneficial, freshers are also welcome to apply. Basic computer knowledge and a typing speed of at least 30 WPM are essential, as is the flexibility to work in rotational shifts, including night shifts. In return for your dedication and commitment, you can expect a competitive salary ranging from 22,000 to 34,000 per month, based on your experience and performance during the interview process. Additional benefits include performance bonuses, cab facility for pick-up and drop, subsidized or free meals, night shift allowance, and various employee engagement activities. Furthermore, you will have access to benefits such as cell phone reimbursement, health insurance, paid sick time, paid time off, and provident fund. This full-time, permanent position offers a supportive work environment where your contributions are valued, and growth opportunities are available. If you are someone with strong problem-solving skills, attention to detail, and a passion for delivering excellent customer service, we encourage you to apply and join our team in Gurgaon.,