Chat Support Executive

Walk in interview for Bigbasket chat support on 24th July 2025_ Thursday at Jayanagar 4th block, 6 days working 1 day rotation off No cab salary goes up to 16 k 20 k in hand + incentives, Work location - Tin factory After 3 months it wl b wrk frm home https://g.co/kgs/rySP3z  Work from Home Option After 3 Months 📅 Interview Date: Thursday, 24th July 2025  📍 Interview Location: Jayanagar 4th Block, Bangalore  🏢 Company: Bigbasket  📍 Job Location: Tin Factory, Bangalore  🧑‍💼 Role: Customer Support Executive (Non-Voice Process) Job Highlights: • Non-Voice Process (Email & Chat Support)  • 6 Days Working | 1 Rotational Off  • 💰 Salary: ₹17,000 – ₹20,000 In-Hand + Incentives  • 🏠 Work from Home option after 3 months  • ❌ No Cab Facility  • Language Requirement: Excellent written English with knowledge of Hindi or Kannada preferred  • Shift Timings: Male Candidates – Between 6:00 AM to 12:00 AM (midnight) (Any 9-hour shift) Key Responsibilities: • Respond to customer queries via chat and email in a timely and professional manner  • Assist customers with issues related to orders, payments, refunds, and delivery  • Document customer interactions and update CRM systems accurately  • Coordinate with internal teams to resolve complex customer concerns  • Meet performance targets related to response time, resolution rate, and customer satisfaction Candidate Requirements: • Education: 10+2 / Graduate / Post Graduate  • Written Communication: Excellent grammar, spelling, and clarity in English  • Problem-solving: Ability to quickly understand and address customer issues in writing  • Personality: Patience, attention to detail, and a strong customer-first mindset  • Age Limit: Up to 32 years Important Note:📞 It is mandatory to call before attending the interview for document checklist, interview briefing, and other essential details. Contact: Falak (HR Lead)  📱 Phone: 9844278670