Chat Support Executive || Bangalore, Ahmedabad & Jaipur

0 - 1 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Exciting Career Opportunities in International BPO Voice & Chat Processes

HR Sashi 8837015013

Current Openings

  • 1. International Chat Process Ahmedabad (Work from Office)
  • Position: Customer Service Representative Live Chat Support
  • Location: Ahmedabad, Gujarat
  • Compensation: 25,000 35,000 per month
  • Mode: Onsite (Work from Office)

Role Overview:

Eligibility:

  • Minimum qualification: 12th Pass / Diploma / Graduate
  • Strong written English communication skills
  • Open to rotational and night shifts
  • Basic computer knowledge required

Perks & Benefits:

  • 5-day work week
  • Night shift allowance & overtime pay
  • Free cab facility (for night shifts)
  • Subsidized meals
  • Health & life insurance
  • PF, gratuity, and parental leave
  • Incentives & career growth opportunities
  • Special Benefits for Outstation Candidates:
  • 14-day complimentary hotel stay
  • 10,000 relocation bonus (paid with 4th salary)
  • Travel reimbursement up to 700
  • Key Responsibilities:
  • Handle customer interactions via chat/email/voice channels
  • Provide accurate resolutions for international customer queries
  • Maintain positive customer relationships through quality service
  • Ensure customer satisfaction by meeting requirements within timelines
  • 2. International Voice Process Bangalore (Immediate Openings in US Healthcare)
  • Location: Bangalore, Karnataka
  • Job Type: Full-time
  • Process: US Healthcare (Customer Contact Center)
  • Shift: Night shifts (US time zones)
  • Compensation:
  • Freshers: 2,54,640 LPA + 70,360 VSA
  • Experienced (12 years): Up to 3,20,000 LPA + 79,000 VSA
  • Additional Benefits:
  • Two-way cab facility
  • 5-day working week
  • Medical insurance & performance rewards
  • Voice skill allowance, night shift allowance & statutory benefits
  • Structured learning & development programs for career growth
  • Safe travel with free home pick-up & drop

Why Join Us

  • Work with a prestigious global healthcare process
  • Competitive pay with attractive allowances
  • Excellent work culture collaborative, diverse, and growth-driven

Job Details

  • Role: Voice / Chat / Blended Customer Support
  • Industry: BPM / BPO
  • Department: Customer Success & Operations
  • Employment Type: Full-Time, Permanent
  • Education: 12th Pass / Diploma / Graduate (Any discipline)

Preferred Skills:

  • Customer Service | International Chat Support | Voice & Non-Voice Process | Back Office | CRM | Problem Solving | Communication Skills | BPO Operations

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