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WALK-IN DRIVE at eClerx Position: TECHNICAL ANALYST (Voice & Chat) Dates: 15th & 16th August 2025 Time: 2:00 PM Location: Building no 11 By lift 3 Floor Airoli Mindspace E Eligibility: Bachelors Degree Good Communication Skills Willing to work in night shifts Passout: 2020 & Above What to Bring: Updated Resume Government ID Proof Educational Certificates Contact HR Soundarya 9022456180 [Call or Wp once reached gate for gatepass] Don't miss this opportunity! Walk in with your resume and walk out with an offer.

Position Senior Executive Offline Operations Department Khimji Ramdas India Pvt Ltd (tripsnstay) Location Mumbai Reporting Line Head Operations Job Responsibilities: To support all offline queries received through agency partners worldwide. Follow up for confirmations with suppliers against confirmed reservations across all Americas. Manage & confirm all requests related to the booking with the suppliers and appraise the agent of the same. Handle any offline queries for services unavailable on the portal such as Car Rentals, Packages, Specialty accommodations, etc. Maintaining positive relationship with suppliers & agents. Follow up with Finance on timely payments to suppliers. Periodical comparison of rates with various suppliers and providing feedback. SLA to be maintained for all tickets raised on the CRM and ensure lead conversion. Booking files to be reported on the ERP on time to raise invoices to the agents. Calls to be made to the target market agents at regular intervals to increase engagement with agency users. Liase with the products team for any support required with any suppliers for lead conversion. Negotiation with the suppliers to get the best rates across all service types. Requirements: Minimum 6 - 8yrs of experience in handling B2B agents. Bachelors Degree with specialization in Travel & Tourism is a plus. Good Destination knowledge especially for destinations in the Americas, Europe. Experience in designing customized packages. Relationship with DMCs and suppliers worldwide. Experience in using B2B booking tools for land services. Open to work in shifts.

Data Management and Record-Keeping: Performing accurate data entry, managing and updating company databases, and maintaining both physical and digital records. This can include customer information, financial data, and other critical business documents. Administrative Support: Handling a wide range of administrative tasks, such as filing, document preparation, scheduling appointments and meetings, managing calendars, and handling correspondence (emails and phone calls). Workflow Coordination: Acting as a bridge between different departments to ensure a seamless flow of information and tasks. They might coordinate with the sales, finance, or logistics teams to support their day-to-day operations. Financial and Accounting Support: Assisting with basic financial tasks, such as processing invoices, bills, and receipts, and managing accounts payable and receivable. Inventory and Supplies Management: Monitoring and ordering office supplies, managing inventory, and ensuring that the office has the necessary equipment to function efficiently. Report Generation: Preparing reports, presentations, and other documents for management, often involving data analysis and a summary of key metrics. Compliance and Confidentiality: Ensuring that all administrative and data management processes comply with company policies and regulations. A key part of the role is to maintain the confidentiality and security of sensitive company and customer information.

As a Tester in the financial services industry, you will be an integral part of an agile team, driving user story analysis, feature grooming, designing, and developing comprehensive test scripts. Your responsibilities will include writing complex SQL queries against large datasets in AWS, developing and maintaining BDD test scenarios, and regression plans. You will also participate in the test development life cycle, including requirements analysis and design. Your role will involve business intelligence testing, validating DataMart, ODS, data models, and SSRS reports. You will need to understand data flow and test strategy for ETL, data warehouse, and business intelligence testing. ETL testing of mapping, transformations, and data pipeline will be a crucial aspect of your responsibilities. Additionally, you will work with the team to enhance test processes and practices continually, ensuring adherence to standards within the project team. To excel in this role, you must possess excellent hands-on PC and organizational skills, familiarity with advanced features in MS Word and MS PPT, and the ability to work with complex spreadsheets and embedded formulas. Exposure to VBA macro development within MS Excel is essential. You should have an understanding of software QA/QE methodologies, tools, and processes, along with experience in manual functional testing and automation scripting. Experience with defect management applications like Jira and xRay, knowledge of DEVOPS, continuous integration, continuous development environments, and the ability to design, develop, debug, and execute automation scripts are necessary qualifications. Hands-on experience in test automation frameworks using tools like Alteryx, Selenium, Java, or Python is preferred. Understanding SQL, writing SQL queries, and comprehending data retrieval, formatting, and integration are crucial skills for this role. Your solid analytical, quantitative, and problem-solving skills will enable you to interpret data effectively, reach conclusions, and take appropriate actions. Strong communication skills are essential for conveying technology-related information clearly to different audiences and detailing implementation processes. Leadership competencies, cross-collaboration skills, and workflow facilitation with internal business partners are key to your success in this role. A bachelor's degree or equivalent work experience is required, along with at least 4 years of experience in the financial services industry as a Tester. Experience in functional testing, integration testing, regression testing, system testing, end-to-end testing, and acceptance testing is preferred. Familiarity with Alteryx, strong oral and written communication skills, including presentation skills, and experience working with agile and scrum methodology are advantageous qualities. If you are proactive, responsive, and thrive in a fast-paced changing environment, this role offers an opportunity to leverage your expertise and contribute significantly to the success of the team and the organization.,

Key Responsibilities Back Office Responsibilities Data Entry and Management: Accurately enter and update customer information , sales data, service records, and other relevant details into CRM systems, databases, and spreadsheets. Maintain organized digital and physical filing systems for easy document retrieval. Ensure data integrity and confidentiality. Administrative Support: Perform general administrative duties such as scanning, printing, photocopying, and preparing documents . Assist in preparing reports, presentations, and other internal documents as required. Manage office supplies inventory and place orders when necessary. Handle incoming and outgoing mail/courier. Coordination and Support: Coordinate with various internal departments (e.g., Sales, Marketing, Operations, Finance) to ensure smooth workflow and information exchange. Provide administrative support to the sales and/or operations teams. Assist with the processing of orders, invoices , and other transactional documents. Telecalling Responsibilities Outbound Calling: Make outbound calls to potential leads from provided lists or databases. Introduce company products or services , explain their benefits, and answer preliminary questions. Follow up with existing customers for feedback, renewals, or to inform them about new offers/promotions. Schedule appointments or meetings for sales representatives when required. Inbound Call Handling (if applicable): Answer incoming calls professionally , addressing customer inquiries, complaints, and requests. Provide accurate information about products, services, pricing, and company policies. Resolve basic customer issues or escalate complex matters to the appropriate department. Lead Generation & Qualification: Identify potential sales opportunities during calls and qualify leads based on set criteria. Record customer responses, feedback, and interests to help refine sales and marketing strategies. Customer Relationship Management: Build and maintain positive relationships with customers through polite and helpful communication. Ensure a high level of customer satisfaction by providing excellent service over the phone.

Data Management: Accurate and timely data entry into company databases, maintaining organized records (physical and digital), and managing information for various business operations. Record Keeping: Ensuring all records are up-to-date, accurate, and easily accessible, including financial transactions, customer information, and other relevant data. Administrative Tasks: Handling tasks such as filing, document management, correspondence, and preparing reports and presentations. Workflow Coordination: Working with other departments to streamline processes, manage projects, and ensure efficient communication. Support for Other Departments: Providing assistance with research projects, preparing materials, and addressing inquiries from various teams. Compliance: Adhering to company policies and procedures, maintaining confidentiality, and ensuring compliance with relevant regulations. Office Management: Managing office supplies, equipment, and ensuring a tidy and organized workspace.

Company is Big and Reputed name in Manufacturing. Any Female Candidate with 1 Yr+ experience in any field, can apply. Basic Computer Knowledge Required. There is no sales, only reception work. Location - Changodar, Ahmedabad Call 8000044060 Required Candidate profile Any Female Candidate with 1 Yr+ experience in any field, can apply. Basic Computer Knowledge Required. There is no sales, only reception work. Location - Changodar, Ahmedabad Call 8000044060