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Chat Process Executive

0 years

1 - 2 Lacs

Posted:20 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Job Location:

graduate freshers

Key Responsibilities:

  • Respond promptly and professionally to customer inquiries through live chat.
  • Provide accurate, valid, and complete information using the right tools and resources.
  • Resolve customer issues efficiently and effectively.
  • Maintain customer satisfaction by providing quality service and support.
  • Adhere to company policies and standard operating procedures.
  • Meet performance metrics such as response time, resolution time, and customer satisfaction scores.

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WNS Holdings
WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

417 Jobs

    Key People

  • Keshav Murugesh

    CEO
  • Ameet R. Kakkad

    CFO

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