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Change Manager

Change Manager

Luxoft

3 - 7 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

itil continuous integration continuous delivery servicenow gitlab devops agile methodologies data manipulation programming automation stakeholder management it change enablementchange management microsoft suite of tools powerbi

Work Mode

On-site

Job Type

Full Time

Job Description

As an IT Change Enablement Expert within the Service Control team, you will be responsible for defining, standardizing, and implementing service management processes. Your key focus will be on adapting the Change Enablement process to meet the requirements of Continuous Integration and Continuous Delivery, while also aligning with new automation concepts through collaboration with experts. Your responsibilities will include developing digital strategy processes for Change Enablement, emphasizing continuous integration, continuous delivery, devops, automation, and data analytics evolution. You will lead the day-to-day change enablement workflow tasks, ensuring adherence to risk controls, and preparing detailed data analytics and change reporting for Governance meetings. Additionally, you will engage with Release Managers, Engineering, Operational Risk, and Audit teams to drive task delivery within the Change Enablement context. To excel in this role, you must have experience in IT Change Enablement/Change Management within large organizations, as well as proficiency in ITIL 3 or 4 and Microsoft suite of tools. A solid understanding of risks in System Delivery Lifecycle (SDLC) and change environments is essential, along with knowledge of Continuous Integration, Continuous Delivery concepts, and related toolsets like ServiceNow and Gitlab. Familiarity with devops, agile methodologies, and strong analytical skills are also required. The ideal candidate will possess attention to detail in operational processes, programming and/or automation skills, and a proactive approach to identifying process improvement opportunities. Being a dynamic team player with strong communication and stakeholder management skills is crucial, along with the ability to produce accurate information under tight deadlines. Experience with ServiceNow, M365 suite tooling, and PowerBI is preferred. Certifications such as DevOps foundation and experience with Gitlab CI/CD, AI tooling, and a balance of engineering and service mindset are considered advantageous. Proficiency in English at an advanced level (C1) is required for this senior role based in Pune, India. Req. VR-113972 Change Management BCM Industry 08/08/2025,

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Change Manager