Change and Training Specialist

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board, we nurture and promote talented individuals, ensuring that senior positions are open to all.

We are looking for a Change & Training Analyst to join our team and help in driving effective Change Management for key projects of the company.

Develop and execute change management plans for implementation of changes according to regional and global strategy

• Conduct change impact analysis and identify potentially impacted shareholder
• Conduct change readiness assessments to identify gaps in capabilities to adapt to change
• Develop and manage detailed change management plans and defining communication requirements and delivery plan for each group of impacted stakeholder
• Support the project teams in the planning, development and delivery of change mobilization and communication events
• Support on the definition and articulation of business benefits, translating this through to ‘what’s in it’ for the business and individuals
• Identifying potential areas of resistance to change and developing strategies to reduce resistance and foster positive acceptance
• Build and maintain strong relationships with internal and external stakeholders and foster cross-department collaboration to enhance business relationships and project delivery.
• Serve as a performance change agent and guide teams through data driven continuous improvement activities

• Execution of learning and awareness activities for facilitating smooth adaption of changes

• Identify learning requirements as part of change adoption strategyCreate detailed communication plans and identify right communication channels to ensure stakeholders are informed about changes, including the reasons for changes and their impact

• Translate requirements into trainings/ communications that will guide employees in their current role

• Create, develop and periodically update the classroom and e-learning handouts, instructional materials, aids and manuals

• Facilitate/Support/Conduct training sessions when required on defined products/tools/applications and any other training on Digital Operations

• Create presentations, videos creatively using software tools for video editing. Knowledge on Camtasia, PowerPoint, and video making is a plus.

Measurement of success of change initiatives and strategies and support in implementing corrective actions

• Establishing and improving key performance indicators to better identify, measure, and improve the effectiveness of change embedment
• Encouraging feedback from employees to understand their concerns and improve the change process
• Identify resistance and performance gaps and help to develop/implement corrective actions

Pathways for career development

• Work with colleagues and clients around the world on interesting and challenging work;
• We provide internal career opportunities so you can take your career further within TMF;
• Continuous development is supported through global learning opportunities from the TMF Business Academy.

Making an impact

• You’ll be helping us to make the world a simpler place to do business for our clients;
• Through our corporate social responsibility programme, you’ll also be making a difference in the communities where we work.

A supportive environment

• Strong feedback culture to help build an engaging workplace;
• Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.

Other Benefits

• Anniversary & Birthday Leave policy
• Be part of One TMF
• Paternity & Adoption leaves
• Salary advance policy
• Work flexibility – Hybrid work model
• Talk about growth opportunities (we invest in talent)
• Well-being initiatives