Mission : To Lead state level Project Implementation of buses with seamlessly managing stakeholders relationship Outcomes for next 12 months: - 100% project implementation adhering TAT - Stakeholder Management - Maintaining relationship with key people in governments - Hire, build and train team Functional Competencies; Talent: - Strong listening skills - Project Management with win-win solutions - Persuasion, Influence and Leading with Empathy - Discipline / Hard working (execution talent) - Multitasker - Managing communication all across and with speed on resolution - Dynamic, smart, go getter, enterprising Skills: - Business acumen: gets the business and understand nuances involved, understand the lead and lag indicators for specific business and levers to drive those - Build, scale and automated processes: build key processes, understand flows and lead automating most of it. - Tech understanding - Understand tech and the workings around it - our tech solutions to the Govt - Hire, build and coach team - Patient, Observant, Steady, Calm Knowledge: - Data driven decision making - Stakeholder Collaboration: effective communication and collaboration skills to work closely with government agencies - Industry knowledge - Government, private operations, in general information Chalo Core Competencies: - Respectful - High on ownership - Get it done - Courageous - Coachable - Open for learning new skills
Mission: Be a key partner to the Finance Leadership team to enable data-driven decision-making, cost optimization, and financial compliance. This role is instrumental in executing the business plan through strategic finance management and rigorous process discipline. Key Responsibilities: Metric Development & Tracking: Identify, define, and monitor daily/weekly business metrics and performance indicators. Data Analysis & Insights: Translate data into insights that influence key business decisions across functions. Budgeting & Forecasting: Lead budgeting cycles, develop forecasts, and build financial models to support business goals. Cost Optimization: Analyze expenses, identify cost-saving opportunities, and support creative cost control initiatives. Compliance & Control: Ensure strict adherence to tax laws, audit requirements, legal standards, and internal SOPs. Process Automation: Build, scale, and automate finance processes to drive efficiency. Vendor & Contract Management: Handle due diligence, contract negotiations, invoicing, and vendor relationships. Timely Book Closures: Continuously improve accounting accuracy and closure timelines. Functional Competencies: Sharp attention to detail and disciplined execution. Strong analytical thinking with the ability to follow through. High work ethic and commitment to deliver outcomes. Business Skills: Strong business acumen and understanding of operational levers. Proven ability to manage budgets, control costs, and make financially sound recommendations. Experience in contract management, audits, and finance operations. Tools & Technology: Proficient in Advanced MS Excel and MS PowerPoint . Familiarity with other finance tools/software (bonus). Chalo Core Values: Respectful: Treat others with dignity and openness. High on Ownership: Takes initiative and follows through. Get it Done: Delivers results, no excuses. Courageous: Bold in thought and action. Coachable: Open to feedback and constant learning. Ideal Candidate Profile: An execution-focused finance professional with a strong grasp of data and business dynamics, who can lead finance processes, influence decision-making, and work collaboratively across teams with a high sense of ownership.
State Head at Chalo Mobility Are you a hustler who thrives on ownership, leads with empathy, and knows how to get things done in complex public systems? This role is for someone who can drive large-scale transit transformation on the ground, while working with government stakeholders, managing people, and building scalable systems and solving problems through technology. Location: Hyderabad (TSRTC Project) Experience: 5 to 8 years (preferred) Language : Telugu is must** Key Responsibilities: - 100% On-ground Project Implementation (Tech understanding is must) - Ensure timely delivery and execution of the project roadmap Stakeholder Management: - Build and maintain strong relationships with key decision-makers in TSRTC. - Conduct weekly meetings, share updates, and gather feedback to ensure alignment and trust. - Team Building & Leadership - Hire, train, and lead a team The Ideal Talent: - Disciplined, execution-oriented, and enterprising - Strong project management skills with a knack for creating win-win outcomes - Excellent listening and interpersonal skills - Ability to influence, persuade, and lead teams empathetically - Multitasker who thrives in fast-paced environments Core Skills We Value: - Business Acumen: Understands business levers, KPIs, and how to drive them - Process Building & Automation: Strong capability in creating scalable systems and automating workflows - Tech Fluency: Understands tech solutions and their application in public transit - Team Leadership: Ability to hire, coach, and nurture teams to deliver on-ground excellence - Composure: Calm, observant, and patient in dealing with public systems and day-to-day chaos Knowledge & Edge: - Data-driven mindset with comfort in metrics and dashboards - Industry awareness of public transportation, TSRTC operations, and urban mobility - Strong collaboration skills with an ability to work effectively with govt. agencies and internal teams Why Chalo? We are driven by purpose, high ownership, and the hunger to transform public transportation in India. At Chalo, we value people who are: 1. Respectful & Coachable 2. High on Ownership 3. Courageous 4. Get-it-done attitude 5. Curious & Open to Learning
Responsibilities. Craft exceptional user experiences.. Introduce revenue-boosting features.. Define the product vision, strategy, and roadmap based on market research, user insights, and business goals.. Analyze user behavior, conduct A/B tests, and leverage insights to optimize product performance.. Requirements. Bring 3-5 years of tech product management expertise.. Strong analytical mindset with experience in data-driven decision-making, A/B testing, and funnel optimization.. Possesses strong communication skills to drive collaboration.. Thrive on hands-on experience and are passionate about on-ground studies..
Responsibilities: Clear understanding of the entire hiring process and how to find the right candidates quickly.. Ability to pitch job roles confidently to candidates.. Manage relationships well with hiring managers and other stakeholders.. Coordinate interviews and hiring steps smoothly.. Building team 0 to 10x (Tech hiring).. Proactive problem-solving skills and adaptability to thrive in a fast-paced, evolving environment.. Skilled in managing data accurately and keeping track of hiring progress.. Process-driven and ensures that the hiring process is followed properly from start to finish.. Requirements. Strong communication and interpersonal skills.. Good at negotiation skills to engage candidates and close offers efficiently.. Bachelor's degree in any discipline.. 3-5 years of experience in recruitment, preferably handling more tech and fewer non-tech roles.. Exposure to competency-based interviewing and use of assessment tools is a plus.. Familiarity with ATS (Applicant Tracking Systems) and recruitment metrics.. Start-up experience is a Must.. This job was posted by Pooja Kadam from Chalo..
Roles and Responsibilities Manage customer care operations to ensure timely resolution of customer queries and issues. Develop and implement effective strategies for improving customer engagement, satisfaction, and loyalty. Collaborate with internal teams to resolve complex customer complaints and improve overall service quality. Analyze data to identify trends and areas for improvement in customer relationships and develop action plans accordingly. Ensure compliance with company policies, procedures, and regulatory requirements. Issue Classification & Resolution: Categorize issues by severity (high, medium, low) and ensure timely resolution (90%+ within SLA). Cross-Functional Coordination: Liaise with operations and tech teams to address system failures and feedback loops. Escalation Handling: Ensure less than 5% of issues require higher-level escalation. Digital & Social Media Oversight: Manage responses and resolutions for customer queries on social media and public platforms. Proactive Communication: Ensure the Chalo app is updated regularly with city-specific notifications and alerts. Incident Reporting: Drive 100% logging and tracking of system failures. Desired Candidate Profile 5-9 years of experience in a similar role within the telecom industry. Strong understanding of CRM systems, custom solutions development, public relations, sales support, servicing processes. Excellent communication skills with ability to build strong relationships with customers at all levels.
Job Title: HR cum Liaison Officer Location: Nagpur Experience Required: 2-3 Years Department: Human Resources/ Administration Reporting To: Project Manager Role Objective To manage end-to-end HR administrative responsibilities at the project level, including employee lifecycle support, statutory compliance, and external coordination, while working closely with the Project Manager to ensure smooth project operations. Key Responsibilities Liaisoning Duties Act as a key point of contact for local authorities and government departments. Handle documentation, approvals, and regulatory follow-ups relevant to the project. Facilitate communication between the project site and external bodies for licenses, NOCs, etc Human Resource Functions Handle employee exit formalities including clearance, documentation, and final settlement. Maintain and update employee records, attendance, and leave registers. Support recruitment and onboarding in coordination with central HR, if required. Ensure adherence to HR policies at the site level. Compliance & Statutory Responsibilities Ensure timely compliance with all applicable labor laws, including but not limited to: - Provident Fund (PF) - Employee State Insurance (ESI) - Gratuity, Bonus, and Minimum Wages Coordinate with consultants or legal teams for necessary filings and returns. Maintain statutory registers and support audits/inspections. Coordination & Support Work closely with the Project Manager to provide administrative support and ensure smooth HR and compliance operations Assist in vendor or contractor documentation and verification. Key Skills and Competencies Strong understanding of statutory compliance and labor laws Good interpersonal and communication skills (Marathi/Hindi preferred) Attention to detail and good documentation habits Ability to manage local relationships and government interactions High integrity and sense of responsibility Preferred Qualifications Bachelors Degree in Human Resources / Business Administration / Law 2-3 years of relevant experience in HR administration and liaison roles Experience working in construction, infrastructure, or field project sites is an advantage
We are looking for a highly motivated and results-driven Outbound Sales Representative to join our team at Chalo. The ideal candidate will have 2-7 years of experience in sales, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and execute outbound sales strategies to achieve business objectives. Build and maintain relationships with potential clients through effective communication. Identify new business opportunities and generate leads through cold calling and other sales techniques. Collaborate with internal teams to develop and implement sales plans. Meet or exceed monthly sales targets consistently. Provide exceptional customer service and support to existing clients. Job Requirements Proven experience in sales, preferably in the IT Services & Consulting industry. Strong understanding of sales principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with CRM software and sales analytics tools.
Responsibilities: Clear understanding of the entire hiring process and how to find the right candidates quickly. Ability to pitch job roles confidently to candidates. Manage relationships well with hiring managers and other stakeholders. Coordinate interviews and hiring steps smoothly. Building team - 0 to 10x (Tech hiring). Proactive problem-solving skills and adaptability to thrive in a fast-paced, evolving environment. Skilled in managing data accurately and keeping track of hiring progress. Process-driven and ensures that the hiring process is followed properly from start to finish. Requirements: Strong communication and interpersonal skills. Good at negotiation skills to engage candidates and close offers efficiently. Bachelor's degree in any discipline. 3-5 years of experience in recruitment, preferably handling more tech and fewer non-tech roles. Exposure to competency-based interviewing and use of assessment tools is a plus. Familiarity with ATS (Applicant Tracking Systems) and recruitment metrics. Start-up experience is a Must.
Social Media + Content Writing Manager - Navi Mumbai/Goa Increase Chalo's impact visibility on social media: - Social media strategy and content planning and execution - Ideation for graphics and working with the graphic designer to create social posts - Engage and reshare content from thought leaders and public transport organization Create content for other platforms: - Newsletter content and publishing - Finishing touches to sales collateral and decks for officers - Award entries and articles for publications on behalf of Chalo Timely delivery of collateral required by key stakeholders: - Working with the Public Affairs city team to deliver on marketing and promotional requirements like leaflets, event collateral from our public markets with utmost importance to timelines and sensitivities of the STUs Measure & Improve Impact: - Track and report monthly analytics for social media and other content platforms. - Assess performance of campaigns and recommend content improvements. - Maintain a content calendar and ensure alignment with brand tone and messaging. - Benchmark against competitor and industry social media activity to identify opportunities.
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