Mission : To Lead state level Project Implementation of buses with seamlessly managing stakeholders relationship Outcomes for next 12 months: - 100% project implementation adhering TAT - Stakeholder Management - Maintaining relationship with key people in governments - Hire, build and train team Functional Competencies; Talent: - Strong listening skills - Project Management with win-win solutions - Persuasion, Influence and Leading with Empathy - Discipline / Hard working (execution talent) - Multitasker - Managing communication all across and with speed on resolution - Dynamic, smart, go getter, enterprising Skills: - Business acumen: gets the business and understand nuances involved, understand the lead and lag indicators for specific business and levers to drive those - Build, scale and automated processes: build key processes, understand flows and lead automating most of it. - Tech understanding - Understand tech and the workings around it - our tech solutions to the Govt - Hire, build and coach team - Patient, Observant, Steady, Calm Knowledge: - Data driven decision making - Stakeholder Collaboration: effective communication and collaboration skills to work closely with government agencies - Industry knowledge - Government, private operations, in general information Chalo Core Competencies: - Respectful - High on ownership - Get it done - Courageous - Coachable - Open for learning new skills
Mission: Be a key partner to the Finance Leadership team to enable data-driven decision-making, cost optimization, and financial compliance. This role is instrumental in executing the business plan through strategic finance management and rigorous process discipline. Key Responsibilities: Metric Development & Tracking: Identify, define, and monitor daily/weekly business metrics and performance indicators. Data Analysis & Insights: Translate data into insights that influence key business decisions across functions. Budgeting & Forecasting: Lead budgeting cycles, develop forecasts, and build financial models to support business goals. Cost Optimization: Analyze expenses, identify cost-saving opportunities, and support creative cost control initiatives. Compliance & Control: Ensure strict adherence to tax laws, audit requirements, legal standards, and internal SOPs. Process Automation: Build, scale, and automate finance processes to drive efficiency. Vendor & Contract Management: Handle due diligence, contract negotiations, invoicing, and vendor relationships. Timely Book Closures: Continuously improve accounting accuracy and closure timelines. Functional Competencies: Sharp attention to detail and disciplined execution. Strong analytical thinking with the ability to follow through. High work ethic and commitment to deliver outcomes. Business Skills: Strong business acumen and understanding of operational levers. Proven ability to manage budgets, control costs, and make financially sound recommendations. Experience in contract management, audits, and finance operations. Tools & Technology: Proficient in Advanced MS Excel and MS PowerPoint . Familiarity with other finance tools/software (bonus). Chalo Core Values: Respectful: Treat others with dignity and openness. High on Ownership: Takes initiative and follows through. Get it Done: Delivers results, no excuses. Courageous: Bold in thought and action. Coachable: Open to feedback and constant learning. Ideal Candidate Profile: An execution-focused finance professional with a strong grasp of data and business dynamics, who can lead finance processes, influence decision-making, and work collaboratively across teams with a high sense of ownership.
State Head at Chalo Mobility Are you a hustler who thrives on ownership, leads with empathy, and knows how to get things done in complex public systems? This role is for someone who can drive large-scale transit transformation on the ground, while working with government stakeholders, managing people, and building scalable systems and solving problems through technology. Location: Hyderabad (TSRTC Project) Experience: 5 to 8 years (preferred) Language : Telugu is must** Key Responsibilities: - 100% On-ground Project Implementation (Tech understanding is must) - Ensure timely delivery and execution of the project roadmap Stakeholder Management: - Build and maintain strong relationships with key decision-makers in TSRTC. - Conduct weekly meetings, share updates, and gather feedback to ensure alignment and trust. - Team Building & Leadership - Hire, train, and lead a team The Ideal Talent: - Disciplined, execution-oriented, and enterprising - Strong project management skills with a knack for creating win-win outcomes - Excellent listening and interpersonal skills - Ability to influence, persuade, and lead teams empathetically - Multitasker who thrives in fast-paced environments Core Skills We Value: - Business Acumen: Understands business levers, KPIs, and how to drive them - Process Building & Automation: Strong capability in creating scalable systems and automating workflows - Tech Fluency: Understands tech solutions and their application in public transit - Team Leadership: Ability to hire, coach, and nurture teams to deliver on-ground excellence - Composure: Calm, observant, and patient in dealing with public systems and day-to-day chaos Knowledge & Edge: - Data-driven mindset with comfort in metrics and dashboards - Industry awareness of public transportation, TSRTC operations, and urban mobility - Strong collaboration skills with an ability to work effectively with govt. agencies and internal teams Why Chalo? We are driven by purpose, high ownership, and the hunger to transform public transportation in India. At Chalo, we value people who are: 1. Respectful & Coachable 2. High on Ownership 3. Courageous 4. Get-it-done attitude 5. Curious & Open to Learning
Responsibilities. Craft exceptional user experiences.. Introduce revenue-boosting features.. Define the product vision, strategy, and roadmap based on market research, user insights, and business goals.. Analyze user behavior, conduct A/B tests, and leverage insights to optimize product performance.. Requirements. Bring 3-5 years of tech product management expertise.. Strong analytical mindset with experience in data-driven decision-making, A/B testing, and funnel optimization.. Possesses strong communication skills to drive collaboration.. Thrive on hands-on experience and are passionate about on-ground studies..
Responsibilities: Clear understanding of the entire hiring process and how to find the right candidates quickly.. Ability to pitch job roles confidently to candidates.. Manage relationships well with hiring managers and other stakeholders.. Coordinate interviews and hiring steps smoothly.. Building team 0 to 10x (Tech hiring).. Proactive problem-solving skills and adaptability to thrive in a fast-paced, evolving environment.. Skilled in managing data accurately and keeping track of hiring progress.. Process-driven and ensures that the hiring process is followed properly from start to finish.. Requirements. Strong communication and interpersonal skills.. Good at negotiation skills to engage candidates and close offers efficiently.. Bachelor's degree in any discipline.. 3-5 years of experience in recruitment, preferably handling more tech and fewer non-tech roles.. Exposure to competency-based interviewing and use of assessment tools is a plus.. Familiarity with ATS (Applicant Tracking Systems) and recruitment metrics.. Start-up experience is a Must.. This job was posted by Pooja Kadam from Chalo..
Roles and Responsibilities Manage customer care operations to ensure timely resolution of customer queries and issues. Develop and implement effective strategies for improving customer engagement, satisfaction, and loyalty. Collaborate with internal teams to resolve complex customer complaints and improve overall service quality. Analyze data to identify trends and areas for improvement in customer relationships and develop action plans accordingly. Ensure compliance with company policies, procedures, and regulatory requirements. Issue Classification & Resolution: Categorize issues by severity (high, medium, low) and ensure timely resolution (90%+ within SLA). Cross-Functional Coordination: Liaise with operations and tech teams to address system failures and feedback loops. Escalation Handling: Ensure less than 5% of issues require higher-level escalation. Digital & Social Media Oversight: Manage responses and resolutions for customer queries on social media and public platforms. Proactive Communication: Ensure the Chalo app is updated regularly with city-specific notifications and alerts. Incident Reporting: Drive 100% logging and tracking of system failures. Desired Candidate Profile 5-9 years of experience in a similar role within the telecom industry. Strong understanding of CRM systems, custom solutions development, public relations, sales support, servicing processes. Excellent communication skills with ability to build strong relationships with customers at all levels.
Job Title: HR cum Liaison Officer Location: Nagpur Experience Required: 2-3 Years Department: Human Resources/ Administration Reporting To: Project Manager Role Objective To manage end-to-end HR administrative responsibilities at the project level, including employee lifecycle support, statutory compliance, and external coordination, while working closely with the Project Manager to ensure smooth project operations. Key Responsibilities Liaisoning Duties Act as a key point of contact for local authorities and government departments. Handle documentation, approvals, and regulatory follow-ups relevant to the project. Facilitate communication between the project site and external bodies for licenses, NOCs, etc Human Resource Functions Handle employee exit formalities including clearance, documentation, and final settlement. Maintain and update employee records, attendance, and leave registers. Support recruitment and onboarding in coordination with central HR, if required. Ensure adherence to HR policies at the site level. Compliance & Statutory Responsibilities Ensure timely compliance with all applicable labor laws, including but not limited to: - Provident Fund (PF) - Employee State Insurance (ESI) - Gratuity, Bonus, and Minimum Wages Coordinate with consultants or legal teams for necessary filings and returns. Maintain statutory registers and support audits/inspections. Coordination & Support Work closely with the Project Manager to provide administrative support and ensure smooth HR and compliance operations Assist in vendor or contractor documentation and verification. Key Skills and Competencies Strong understanding of statutory compliance and labor laws Good interpersonal and communication skills (Marathi/Hindi preferred) Attention to detail and good documentation habits Ability to manage local relationships and government interactions High integrity and sense of responsibility Preferred Qualifications Bachelors Degree in Human Resources / Business Administration / Law 2-3 years of relevant experience in HR administration and liaison roles Experience working in construction, infrastructure, or field project sites is an advantage
We are looking for a highly motivated and results-driven Outbound Sales Representative to join our team at Chalo. The ideal candidate will have 2-7 years of experience in sales, preferably in the IT Services & Consulting industry. Roles and Responsibility Develop and execute outbound sales strategies to achieve business objectives. Build and maintain relationships with potential clients through effective communication. Identify new business opportunities and generate leads through cold calling and other sales techniques. Collaborate with internal teams to develop and implement sales plans. Meet or exceed monthly sales targets consistently. Provide exceptional customer service and support to existing clients. Job Requirements Proven experience in sales, preferably in the IT Services & Consulting industry. Strong understanding of sales principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Familiarity with CRM software and sales analytics tools.
Responsibilities: Clear understanding of the entire hiring process and how to find the right candidates quickly. Ability to pitch job roles confidently to candidates. Manage relationships well with hiring managers and other stakeholders. Coordinate interviews and hiring steps smoothly. Building team - 0 to 10x (Tech hiring). Proactive problem-solving skills and adaptability to thrive in a fast-paced, evolving environment. Skilled in managing data accurately and keeping track of hiring progress. Process-driven and ensures that the hiring process is followed properly from start to finish. Requirements: Strong communication and interpersonal skills. Good at negotiation skills to engage candidates and close offers efficiently. Bachelor's degree in any discipline. 3-5 years of experience in recruitment, preferably handling more tech and fewer non-tech roles. Exposure to competency-based interviewing and use of assessment tools is a plus. Familiarity with ATS (Applicant Tracking Systems) and recruitment metrics. Start-up experience is a Must.
Social Media + Content Writing Manager - Navi Mumbai/Goa Increase Chalo's impact visibility on social media: - Social media strategy and content planning and execution - Ideation for graphics and working with the graphic designer to create social posts - Engage and reshare content from thought leaders and public transport organization Create content for other platforms: - Newsletter content and publishing - Finishing touches to sales collateral and decks for officers - Award entries and articles for publications on behalf of Chalo Timely delivery of collateral required by key stakeholders: - Working with the Public Affairs city team to deliver on marketing and promotional requirements like leaflets, event collateral from our public markets with utmost importance to timelines and sensitivities of the STUs Measure & Improve Impact: - Track and report monthly analytics for social media and other content platforms. - Assess performance of campaigns and recommend content improvements. - Maintain a content calendar and ensure alignment with brand tone and messaging. - Benchmark against competitor and industry social media activity to identify opportunities.
About Us: Chalo is a leading mobility startup transforming how India travels by bus. With live tracking, mobile tickets, and smart cards, we make daily commuting simple and reliable. We work closely with governments and transport authorities to build smarter, tech-enabled public transport systems Role Overview: We are looking for a Content Writer who can craft compelling stories across both short- and long-format content, while also managing Chalo's social media presence. Key Responsibilities: - Develop impactful written content for public affairs initiatives, articles, op-eds, reports, press notes, blogs, and newsletters. - Create crisp and engaging short-form content for social media, campaigns, and announcements. - Manage and grow thesocial media presence (LinkedIn, Twitter/X, Instagram, etc.). - Collaborate with internal teams to translate complex ideas into simple, audience-friendly communication. - Track content performance and optimize based on analytics. What We're Looking For? - 3 to 5 years of experience in content writing, journalism, communications, or public relations. - Strong command of English, both long-form (articles, reports) and short-form (social media, captions). - Prior experience handling social media channels for brands, organizations, or thought leaders. - Ability to write in government-style formats (formal reports, policy briefs, press releases). - Creative thinker with an eye for detail and storytelling. - Knowledge of public affairs, urban mobility, or policy space is a plus. Why Join Us? - Be part of a mission-driven team improving public transport in India. - Opportunity to work at the intersection of policy, storytelling, and digital communication. - Dynamic and fast-paced environment with room to grow
Mission To provide accurate, timely, and actionable bus data insights to KSRTC on behalf of Chalo. Key Responsibilities Lead analysis of large and complex data sets representing the behavior of millions of bus commuters to answer strategic business questions. Build predictive and prescriptive models using advanced statistical and machine learning techniques to anticipate commuter behaviors and optimize services. Deliver insights and models with accuracy and within required timelines. Functional Competencies Talent: Data-driven mindset, attention to detail, problem solver Skills: Stakeholder management, number-driven approach Knowledge: Data visualization tools (SQL, Python, R, Tableau); Big data platforms (Hadoop, Spark, dbt); Machine learning techniques (clustering, decision trees, neural networks, etc.) Chalo Core Competencies Respectful and collaborative High ownership and accountability Bias for action Get it done attitude Courageous in approach and decision-making Coachable and open to feedback Qualifications Bachelors/Masters degree in Data Science, Statistics, Computer Science, or a related field 25 years of experience in data analysis, modeling, or data science Proven track record of working with large-scale datasets and delivering business insights
Role & responsibilities Accounts Payable/Receivable & General Ledger Finalization of Accounts & Bank Reconciliation GST, TDS & Statutory Compliance MIS Reporting Proficiency in Tally/ Zoho / SAP Financial Statements, Budgeting & Forecasting Attention to Detail, Analytical & Communication Skills Preferred candidate profile
Mission To bring rigor in analyzing business metrics across all geographies, enabling data-driven decision-making and strategic growth. Key Responsibilities - Identify, define, and track daily/weekly key business metrics. - Own and drive monthly business reviews across the company. - Build and manage annual budgets and OKRs in collaboration with business teams. - Partner with the leadership team for preparation of board decks, company information memorandums (IM), and other strategic documents. - Derive insights from data and influence stakeholders to make data-driven decisions. - Own and maintain historic data rooms for reference and compliance. Functional Competencies Talent - Strong attention to detail - Excellent analytical skills - Ability to follow through on commitments - Discipline and strong execution orientation Skills - Strong business acumen; ability to understand lead/lag indicators and business levers - Experience in building, scaling, and automating processes - Proven ability to manage budgets, reduce costs, and creatively optimize expenses - Hands-on experience in due diligence - Track record of improving accounting/book closure timelines Knowledge - Proficiency in Power BI/dashboard building - Excellent MS Excel and MS PowerPoint skills Core Competencies (Chalo Values) - Respectful in interactions and collaboration - High sense of ownership and accountability - Strong execution mindset Get it done attitude - Courageous in taking initiatives and decisions - Coachable and open to feedback
At Chalo, we're on a mission to make bus travel reliable, safe, and seamless. As India's leading bus transport technology company, our vision extends beyond tech - we're building better cities by improving public transport. We're looking for a Taxation Manager who thrives in a fast-paced environment and can lead direct and indirect tax compliance across India, Singapore, and the Philippines. What You'll Own: - DT and IDT regular Compliances and Assessments - Handle assessments and audit under DT and IDT - Reconciliations between books vs portal - Implement Tax efficient structures for Global Operations Qualifications: - CA (2-4 year experience) with experience in Big 4 or Large Corporate - Articleship must include taxation exposure If you're excited to work at the intersection of mobility, technology, and impact - this role is for you.
Role: Manager - Accounts & Finance Location: Navi Mumbai Experience: 2-7 Years Roles & Responsibilities: - Handle end-to-end finance & accounting operations. - Prepare financial statements, MIS reports, and manage monthly/annual closing. - Lead budgeting, forecasting, and financial analysis. - Ensure compliance with GST, TDS, Income Tax, and other statutory requirements. - Manage audits, cash flow, and working capital. - Improve internal controls and processes. - Coordinate with banks, auditors, and regulatory bodies. - Lead and guide the team.
Key Responsibilities Data Analysis & Reporting: Work with available commuter and ticketing data to generate useful reports, identify patterns, and provide insights that support decision-making. Basic Modeling & Forecasting: Use standard statistical and analytical techniques (e.g., Excel, SQL, or basic Python/R) to create simple forecasts and trend analyses to improve services. Insights to Actions: Share clear, practical recommendations from data that can help improve operations, customer experience, and overall efficiency. Collaboration: Support team members and, where required, guide junior analysts in completing tasks effectively. Communication: Present findings in a straightforward, easy-to-understand way for non-technical stakeholders. Additional Analysis: Carry out other data-related tasks as required by the organization. Key Requirements A minimum of 10 years (non negotiable) of work experience in Data Analytics, Statistics, Computer Science, or a related field. Experience in analyzing large, complex data sets and delivering insights. Good in data analysis and visualization tools (e.g., SQL, Python, R, Tableau) including cloud platforms (AWS, GCP). Proven experience in leading and managing teams. Excellent communication and presentation skills, with the ability to explain complex analytical concepts to people from other fields. Bachelors or a Masters degree related to the IT field is preferred
Role & responsibilities We are seeking an experienced and results-oriented Transport Planner to join our team. The role will focus on bus scheduling, route rationalization, and route planning to improve the efficiency of bus transportation systems. The ideal candidate will have a strong analytical mindset, a passion for public transit, and expertise in optimizing bus operations. Key Responsibilities: - Design and evaluate bus routes to optimize coverage, efficiency, and passenger convenience. - Develop and manage efficient bus schedules based on passenger demand, traffic conditions, and operational constraints. - Analyze route performance metrics and recommend adjustments to eliminate redundancy, improve speed, and reduce costs. - Use data from GPS, ticketing systems, and passenger feedback to evaluate and enhance route and scheduling strategies. - Collaborate with city authorities, bus operators, and internal teams to align transportation plans with strategic goals. - Work closely with Chalos technology and operations teams to integrate route and scheduling solutions into the platform. - Leverage Chalos proprietary tools and other transport modeling software to create scalable and sustainable transport solutions. Qualifications and Skills: - Bachelors degree in Transport Planning, Urban Planning, Civil Engineering, Geography, or related fields. - 6+ years of experience in public transportation planning, bus scheduling, or route optimization. - Proficiency in GIS tools and transport modeling software (e.g., PTV Visum, TransCAD, or similar). - Strong analytical skills with expertise in using data visualization tools (e.g., Tableau, Power BI). - Knowledge of mobility challenges and public transportation systems in Indian cities. - Excellent problem-solving skills and ability to manage multiple projects simultaneously. - Strong communication skills to present findings and recommendations to diverse stakeholders. Preferred Attributes: - Experience working in tech-driven public transit projects. - Understanding of commuter behavior andbus transport systems in India. - Familiarity with sustainability and smart mobility initiatives. Why Join Chalo? - Opportunity to shape the future of urban mobility in India. - Work with a dynamic, innovative, and passionate team.
We are looking for a highly skilled Senior Data Analyst who can bridge data analysis with data engineering. The ideal candidate will have strong expertise in building data pipelines, driving reporting excellence, and mentoring junior analysts. Youll work closely with our product and development teams to deliver actionable insights, maintain data integrity, and optimize data-driven decision-making. Key Responsibilities Data Analysis & Reporting: Work with available commuter and ticketing data to generate useful reports, identify patterns, and provide insights that support decision-making. Basic Modeling & Forecasting: Use standard statistical and analytical techniques (e.g., Excel, SQL, or basic Python/R) to create simple forecasts and trend analyses to improve services. Insights to Actions: Share clear, practical recommendations from data that can help improve operations, customer experience, and overall efficiency. Collaboration: Support team members and, where required, guide junior analysts in completing tasks effectively. Communication: Present findings in a straightforward, easy-to-understand way for non-technical stakeholders. Additional Analysis: Carry out other data-related tasks as required by the organization. Key Requirements A minimum of 10 years (non negotiable) of work experience in Data Analytics, Statistics, Computer Science, or a related field. Experience in analyzing large, complex data sets and delivering insights. Good in data analysis and visualization tools (e.g., SQL, Python, R, Tableau) including cloud platforms (AWS, GCP). Proven experience in leading and managing teams. Excellent communication and presentation skills, with the ability to explain complex analytical concepts to people from other fields. Bachelors or a Masters degree related to the IT field is preferred Location: Trivandrum Office: In-office full time (Monday to Saturday)
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