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Centre Manager - Microfinance

Centre Manager - Microfinance

Bajaj Finance

1 - 2 years

3 - 7 Lacs

vizianagaram

Posted:-1 days ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Centre Manager - Microfinance
Job Overview
The Centre Manager - Microfinance is responsible for overseeing the daily operations of a microfinance branch or centre. This role ensures the efficient delivery of financial services, manages branch staff, maintains customer relationships, and supports the achievement of business targets. The Centre Manager plays a key role in promoting financial inclusion and supporting the economic development of the served community. Key Responsibilities

Oversee all activities of the microfinance centre, ensuring compliance with organizational policies and regulatory requirements.

Manage, train, and motivate branch staff to achieve performance targets and deliver high-quality customer service.

Monitor portfolio quality, ensure timely collection of repayments, and minimize delinquency and default rates.

Implement strategies to grow the centre’s client base and expand outreach in the target community.

Conduct regular meetings with clients and staff to review progress, address challenges, and promote financial literacy.

Prepare and submit regular operational and financial reports to senior management.

Ensure the security of the branch’s cash, assets, and confidential information.

Build and maintain strong relationships with clients, local community leaders, and other stakeholders.

Resolve client issues and complaints in a timely and professional manner.

Promote the centre’s products and services, ensuring alignment with the needs of the community.

Qualifications and Skills

Bachelor’s degree in Finance, Business Administration, Economics, or a related field. Master’s degree is an advantage.

Minimum 3-5 years of experience in microfinance, banking, or financial services, with at least 1-2 years in a supervisory or managerial role.

Strong understanding of microfinance products, credit assessment, and risk management principles.

Excellent leadership, communication, and interpersonal skills.

Ability to analyze financial reports and make data-driven decisions.

Proficient in using MS Office and microfinance management software.

Commitment to ethical practices, client protection, and community development.

Fluency in local language(s) is highly desirable.

Work Environment

Based at a microfinance branch or centre.

May require travel within the assigned region to meet with clients and stakeholders.

Standard office hours, with occasional extended hours depending on operational needs.

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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Centre Manager - Microfinance