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Center Manager

Center Manager

Fsm Education

2 - 4 years

3 - 4 Lacs

Thane

Posted:7 hours ago| Platform:

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Skills Required

sales Customer Service Telesales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Roles and Responsibilities: Drive Center Sales & Revenue Growth: Achieve monthly/quarterly sales targets through proactive lead follow-up, walk-in conversions, and upselling programs/services. Conversion: Handle inbound and outbound calls, walk-ins, and inquiries to generate new admissions and demo class bookings. Customer Relationship Management: Build and maintain strong relationships with parents, students, and teachers to encourage referrals, repeat business, and timely renewals. Renewals & Retention: Consistently meet student renewal targets by tracking schedules, engagement, and satisfaction levels. Event-Driven Lead Activation: Plan and execute open houses, demo days, and recitals to attract new leads and drive conversions. Center Operations Oversight: Manage the daily operations of the center, including scheduling classes, teacher coordination, and upkeep of the facility. Cash & Admin Handling: Maintain accurate records of petty cash, inventory, and administrative tasks. Teacher Coordination: Ensure smooth communication with teaching staff for class scheduling, feedback, and support. Sales Reporting & CRM Updates: Maintain updated records of leads, follow-ups, conversions, and customer feedback in the CRM system.

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Fsm Education

www.fsm-education.com

Education Technology

Learning City

50-100 Employees

7 Jobs

Key People

John Doe

CEO
Jane Smith

Chief Operating Officer
Alice Johnson

Head of Marketing

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