Center Head(Education Industry)

Role Description

• Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows, and other above-the-line (ATL) and below-the-line (BTL) activities.
• Monitor and guide the sales team to offer best-in-class counseling, enrolling, onboarding, and offering an overall delightful journey to the students.
• Ensure speedy resolution of queries & grievances to maximize customer satisfaction levels and thereby improving retention of Students and controlling left-outs.
• Ensure adherence to all legal and operational compliances, and oversee the safety of facilities and security of students.
• Educating the team about product portfolio and adherence to process compliance.
• Responsible for hiring, rostering, motivating, and retaining the team.

Qualifications

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to collaborate with cross-functional teams
• Demonstrated problem-solving and decision-making abilities
• Bachelor's degree or higher in a relevant field
• Knowledge of the local job market and industry trends

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• total work: 10 years (Required)
• Branch Management: 3 years (Preferred)

Work Location: In person