International Voice Process

0 - 1 years

4 - 8 Lacs

Posted:2 months ago| Platform: Indeed logo

Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a dedicated and customer-focused International Voice Process Associate to join our team. This role involves handling voice-based interactions with clients and customers from around the globe. Key Responsibilities : Handle customer inquiries and complaints via phone, email, or chat. Provide accurate information related to products and services. Troubleshoot and resolve customer issues efficiently. Maintain a high level of professionalism and courtesy in all interactions. Achieve and exceed performance targets. Update customer records and maintain detailed documentation. Collaborate with team members to improve customer service processes. Work in varying shifts, including nights and weekends, to accommodate different time zones. Stay updated on product knowledge and industry trends. Ensure clear communication with customers who speak different languages. Job Types: Full-time, Permanent, Fresher Pay: ₹450,000.00 - ₹800,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Sales Process: 1 year (Required) Work Location: In person

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You

HITEC City, Hyderabad, Telangana