Job
Description
Dear Candidate, We are looking for a visionary experienced Centre Head to join our VLCC Clinic in Bangalore. As the Centre Head, you will be responsible for providing a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while upholding VLCC's standards and ensuring superior customer satisfaction. The ideal candidate should have a minimum of 5-6 years of experience in a similar field and hold a Bachelors/Masters degree in a relevant field such as Business Administration, Healthcare Management, or Nutrition. Strong leadership, communication, sales, organizational, and decision-making skills are essential, along with a solid understanding of healthcare regulations, standards, and best practices. Key Responsibilities: - Leadership and Team Management: Recruit, train, and lead the Centre team to enhance performance and service delivery. Monitor staff attrition, identify training needs, and ensure compliance with training SOPs. - Sales Excellence: Solution-based selling, setting and achieving sales targets, planning sales events, and driving revenue growth. - Customer Excellence: Ensuring high standards of service, addressing client concerns proactively, implementing corporate policies, and handling client complaints promptly. - Operational Excellence: Managing administrative, operational, and technical aspects of the Centre, ensuring optimal capacity utilization, staff productivity, and quality service delivery. - Business Profitability: Achieving financial targets through cost control, resource allocation, and service efficiency. The Centre Head will report to the Cluster Head/Zonal Head and will receive a competitive salary with performance-based incentives, health benefits, and other perks as per company policy. If you meet the requirements and are interested in this opportunity, please share your CV with Neha Sharma at Neha.sharma@vlccgroup.com or Aayushi Tiwari at Aayushi.tiwari@vlccgroup.com. For more information, you can contact Neha at 7806003110 or Aayushi at 9810859449. We look forward to welcoming a dynamic and dedicated individual to lead our team at VLCC Clinic. Best Regards,,