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Kotak Life Insurance
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CEC Verifier - Inbound - Retail Liabilities

CEC Verifier - Inbound - Retail Liabilities

Kotak Life Insurance

1 - 2 years

4 - 8 Lacs

Noida

Posted:7 hours ago| Platform:

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Skills Required

data validation software testing uvm verification and validation system verilog c management skills canoe documentation manual testing presentation skills verilog quality assurance content writing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Authorizer Insurance Inbound

Department CEC Centre Location Bangalore/Noida Reporting Relationship Team Manager CEC Position Grade Assistant Manager/ Deputy manager
Job Role

Verification of insurance leads generated by CEC officers

Responsible for quality communication and customer servicing within laid down productivity and service benchmarks

Cross selling of various bank products

Attaining Targets on sales conversions and cross selling

Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues

Graduate

Atleast 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage

Excellent communication skills Verbal & Written

Flair for Sales

Flexible to get scattered 8 Week Offs in a month with 9hours shift

Good listening skills and strong communication abilities.

Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity

Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Proven track record of C360 conversations and conversions in previous role

Proven record of discipline and call quality scores

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CEC Verifier - Inbound - Retail Liabilities