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Catalog Automation Lead, GCOI, GCOI

Catalog Automation Lead, GCOI, GCOI

Amazon

2 - 8 years

4 - 10 Lacs

hyderabad

Posted:2 weeks ago| Platform:

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Skills Required

catalog management root cause analysis advanced analytics operational excellence excel customer satisfaction process improvement business intelligence ms office automation lead

Work Mode

Work from Office

Job Type

Full Time

Job Description

At Amazon, were evolving on how sellers connect with millions of customers worldwide through our Marketplace platform. With over 2 million active sellers globally, we recognize that successful product listings are crucial to both seller success and customer satisfaction. However, weve identified that creating detailed, accurate product listings remains a significant challenge for many sellers. Thats where our Grocery Catalog Operations & Intelligence (GCOI) team steps in. Were transforming the seller experience by taking on the complex task of building product creation files ourselves, eliminating a major friction point in the listing process. Our team combines operational excellence with data-driven intelligence to streamline the entire catalog management process. Through advanced analytics and business intelligence, we deliver actionable insights that drive strategic decisions across US Grocery operations.

Technical Expertise

Data & Analytics Proficiency

o Demonstrate ability to independently develop and optimize basic SQL queries for catalog management o Proven capability to extract, analyze, and interpret data to drive catalog improvements o creating clear visualizations that communicate findings to stakeholders

Generative AI Application

oDemonstrate success in leveraging Gen AI tools to enhance catalog operations oExperience building at least one solution that utilizes Gen AI to automate routine catalog tasks and Improve data accuracy oLeverage Gen AI to develop or improve SOPs for catalog operations and help with training content

3. Operational Excellence

Process Improvement/automation oSuccessful development or optimization of at least one SOP oImplementation of at least one automation improvements that reduce manual effort/improve data accuracy

Exception handling and Deep Dive capabilities

oDemonstrate ability to systematically investigate and resolve complex catalog issues oExperience conducting thorough root cause analysis with clear documentation

4. Collaboration & Knowledge sharing

oAbility to effectively communicate with business partners and coordinate with stakeholders across teams oExperience gathering requirements and delivering solutions that meet stakeholder needs

Bachelors degree
Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience using Microsoft Excel to manipulate and analyze data

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Catalog Automation Lead, GCOI, GCOI