CASHIER CUM HOME DELIVERY RETAIL STORE

READ JOB DESCRIPTION BEFORE APPLYING

Greet customers, including answering phone calls & directing customer inquiries to appropriate party.

· Answer routine billing questions/issues from customers; take assistance of DM and / or store manager whenever required. Inform customers about services & schemes available and assess customer needs.

· Receive and process all payments according to standard procedure.

· Scan products, operate scanning equipment, and fix scanning issues whenever required.

· Process credit and debit cards for payments, help customers use processing equipment properly.

· Count money back to customer in an accurate and concise manner.

· Generate bills & payment receipts, ensuring due compliance, and hand them over to the customer.

· Reconcile revenue at the end of the day ensuring revenue equals receipts.

· Resolve escalated issues with angry customers; coordinate with store staff as & when required.

· Examine products being purchased for damages and price accuracy, coordinate with retail staff for product inquiries and price checks.

· Provide a helping hand to store staff in sales during rush / peak hours.

· Complete processes and maintain applicable paperwork and records.

· Reconcile revenue at the end of the day ensuring revenue equals receipts.

. Taking home delivery calls and picking SKUs and after billing sending the order on prompt deliveries.

. Handling customer queries / complaints on phones or in person and giving them proper solution.

. Keeping record of Home deliveries and their payments and update management if any discrepancy is there.

. Calling customers for updating offers and colds calling to customers.

. Taking feedbacks from Customers.

. Should be having knowledge of Offers and products in the store.

. Help other departments if any staff is on leave or off.

. Managing own section for their cleanliness, order , Visual merchandising, customer requirement.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹16,000.00 per month

Benefits:

• Flexible schedule

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Cashiering or Billing in Retail store: 1 year (Preferred)
• RETAIL FOOD STORE EXPERINCE: 1 year (Preferred)

Language:

• ENGLISH ,HINDI (Preferred)

Location:

• Delhi, Delhi (Preferred)

Work Location: In person