Career Counselor

Key Responsibilities:

• Engage with parents and students through tele-calling and counseling sessions.
• Understand student needs and recommend suitable online or offline learning programs.
• Achieve weekly and monthly enrollment targets.
• Follow up on leads generated through calls, events, and promotional activities while maintaining accurate records.
• Manage and update the student database efficiently.
• Convert assigned leads into confirmed enrollments through inbound, outbound, and follow-up calls.
• Collaborate with the team to maximize conversions and meet overall sales goals.
• Deliver exceptional customer service to build long-term relationships with students and parents.
• Utilize CRM software and digital tools to track, monitor, and improve student engagement.

Qualifications & Skills:

• Graduate or Postgraduate in any discipline.
• 0–5 years of experience in Business Development, Sales, or similar roles (EdTech experience preferred).
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint), CRM systems, and digital marketing tools.
• Strong organizational and database management skills.
• Excellent communication skills (verbal and written) in English.
• Self-motivated, target-oriented, and performance-driven.
• Ability to multitask, prioritize work, and perform well under pressure.
• A quick learner with a positive and growth-oriented mindset.

Benefits:

• Health Insurance
• Paid Sick Leave
• Provident Fund

Work Location:

Kochi, Kerala
Candidates must be able to commute reliably or plan to relocate before joining.

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person