Care Specialist

In this role at Kuehne+Nagel in Freight Logistics and Operations, you will be a key player in optimizing processes to facilitate the efficient movement of inventory and shipments. Your responsibilities will include ensuring timely delivery of essential medicines to patients and supporting the transportation of various goods, from wind turbines to semiconductors. Your contributions in this position will have a significant impact that goes beyond the surface. As a member of the Air Logistics team, you will utilize your product knowledge and customer service skills to drive excellence in customer service and operations. Your primary objective will be to achieve operational excellence, resulting in a positive customer experience within your designated market and building customer trust. Your key responsibilities will involve: - Managing quality shipment operations and import/export services - Collaborating with teams such as Customer Care Locations (CCL), Revenue Care Centers (RCC), sales, and systems to ensure exceptional customer experiences - Building and enhancing supplier relationships - Supporting pricing and quotation preparations - Sharing information and knowledge across relevant teams - Driving process improvements for cost efficiency and productivity - Participating in internal and external audits for KN PharmaChain certification - Meeting financial targets and strategic objectives The ideal candidate for this role should have experience in freight forwarding, supply chain, or logistics, particularly in healthcare and perishable goods. Effective communication skills, a team-oriented approach, and a minimum of 5 years of related experience are essential for success in this position. Working at Kuehne+Nagel provides various benefits, including: - Being part of a global industry leader in logistics and supply chain - Access to career growth opportunities through internal development programs and global mobility - Collaboration in a diverse and inclusive culture - Involvement in innovative and future-focused initiatives such as sustainability and digitalization - Competitive benefits such as attractive compensation, flexible work options, and comprehensive benefits packages At Kuehne+Nagel, logistics plays a crucial role in shaping everyday life, influencing products and healthcare services worldwide. By joining the team, you will not only contribute to logistics but also contribute to creating meaningful moments for people globally. With a strong heritage and forward-thinking vision, Kuehne+Nagel offers a secure and supportive environment where your career can make a tangible impact on the world. Please note that placement agencies are requested not to submit unsolicited profiles. Candidate submissions without a prior signed agreement will be considered the property of Kuehne+Nagel, and no fees will be paid for such submissions.,