4 - 6 years
6 - 8 Lacs
Posted:6 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Consultative Sales: Acquisition of the new clients as per the business plan. Engage with potential clients to assess their needs, provide information about care services, and recommend appropriate solutions, tailoring offerings to meet individual requirements. Lead Generation and closure of business: Identify and follow up on prospective clients through various channels, including phone calls, emails, and social media, to build a pipeline of qualified leads. Client Relationship Management: Develop and maintain strong relationships with clients, ensuring regular follow-up and addressing any concerns to enhance client satisfaction and retention. Service Knowledge: Maintain up-to-date knowledge of all care services offered, including features, benefits, compliance standards, and industry trends to effectively inform and assist clients. Documentation and Reporting: Accurately document client interactions, maintain records of inquiries, and track sales activities in the CRM system to ensure efficient workflow and transitions to care coordination teams. Collaboration: Work closely with other departments (e.g., care coordination, billing, marketing) to ensure a seamless client experience and address specific client needs. Preferred candidate profile 4-6 years of proven experience in sales, customer service, or a relevant role within the healthcare or care services industry. Strong understanding of care services and knowledge of the challenges faced by clients and families. Excellent communication, interpersonal, and negotiation skills. Ability to build rapport and establish trust with clients. Proficiency in using CRM software and Microsoft Office applications. Strong organizational skills and the ability to manage multiple tasks effectively.
Thoughtful Institute Of Innovative Solutions Llp
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