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Cardiology Coordinator

3 - 8 years

2 - 3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities Patient Communication: Manage patient communications via phone, email, and other systems, including sending reminders, letters, and updates. Appointment Scheduling: Book and manage patient appointments, and clinic changes, and reschedule appointments as needed. Waiting List Management: Maintain and update the cardiology waiting list, ensuring patients receive timely care and meeting waiting time targets. Administrative Support: Provide administrative support to the cardiology team, including handling inquiries, updating records, and maintaining files. Liaison with Clinical Staff: Work closely with clinical teams (doctors, nurses, etc.) to ensure efficient patient care and address any concerns or issues. Patient Care: Demonstrate empathy and professionalism when interacting with patients, families, and caregivers, especially when dealing with difficult situations. Process Improvement: Maintain accurate patient records and track patient outcomes. Process Improvement: Assist in developing and improving processes to enhance efficiency and patient care. Quality Improvement: Participate in quality improvement initiatives to reduce hospital readmissions and improve patient outcomes. Skills and Qualifications: Excellent Communication Skills: Proficient in both written and verbal communication, with the ability to communicate clearly and concisely with patients, staff, and other healthcare professionals. Hands-on experience in Cardiology Department as a coordinator. Strong Organizational Skills: Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment. Customer Service Skills: Provide excellent customer service to patients and their families, ensuring a positive experience.

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Sarvodaya Hospital
Sarvodaya Hospital

Computer Networking Products

New Delhi

51-200 Employees

66 Jobs

    Key People

  • Dr. Vinay Kumar

    Chief Executive Officer
  • Nisha Ahuja

    Chief Operating Officer

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