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3.0 - 8.0 years
2 - 3 Lacs
Faridabad, Delhi / NCR
Work from Office
Role & responsibilities Patient Communication: Manage patient communications via phone, email, and other systems, including sending reminders, letters, and updates. Appointment Scheduling: Book and manage patient appointments, and clinic changes, and reschedule appointments as needed. Waiting List Management: Maintain and update the cardiology waiting list, ensuring patients receive timely care and meeting waiting time targets. Administrative Support: Provide administrative support to the cardiology team, including handling inquiries, updating records, and maintaining files. Liaison with Clinical Staff: Work closely with clinical teams (doctors, nurses, etc.) to ensure efficient patient care and address any concerns or issues. Patient Care: Demonstrate empathy and professionalism when interacting with patients, families, and caregivers, especially when dealing with difficult situations. Process Improvement: Maintain accurate patient records and track patient outcomes. Process Improvement: Assist in developing and improving processes to enhance efficiency and patient care. Quality Improvement: Participate in quality improvement initiatives to reduce hospital readmissions and improve patient outcomes. Skills and Qualifications: Excellent Communication Skills: Proficient in both written and verbal communication, with the ability to communicate clearly and concisely with patients, staff, and other healthcare professionals. Hands-on experience in Cardiology Department as a coordinator. Strong Organizational Skills: Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment. Customer Service Skills: Provide excellent customer service to patients and their families, ensuring a positive experience.
Posted 2 weeks ago
11 - 15 years
1 - 6 Lacs
Asansol
Work from Office
Collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels Translate strategy into actionable steps for growth, implementing organization-wide goal setting and annual operations planning. Required Candidate profile Working effectively to ensure the hospital meets Analyse internal operations and identify areas for process enhancement Implement business strategies and plans. End to End Operations activity
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Faridabad
Work from Office
Urgent Requirement of Medical Social Worker - Patient Care Services @Amrita Hospital, Faridabad Department - Patient Care Services Experience - 1 to 3Yr Qualification - MSW Interested Candidates Can Contact - 9911892435 Email ID - rahul.chauhan@fbd.amrita.edu
Posted 3 months ago
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