Captain Waiter

Role Overview: As a Captain Waiter based in Mumbai, you will be responsible for overseeing the dining area and ensuring top-notch customer service. Your role will involve managing food and beverage orders efficiently, greeting and seating guests, coordinating with kitchen staff, and ensuring smooth dining operations. Additionally, you will be in charge of maintaining a clean dining space, training junior staff, and promptly addressing any guest concerns. Key Responsibilities: - Oversee the dining area and ensure excellent customer service - Manage food and beverage orders efficiently - Greet and seat guests - Take and deliver orders - Coordinate with kitchen staff - Ensure smooth dining operations - Maintain a clean and organized dining space - Train junior staff - Address guest concerns or complaints promptly Qualifications Required: - Customer service and communication skills - Experience in Food & Beverage and Food Service - Basic cooking knowledge - Ability to handle high-pressure situations with professionalism - Strong leadership and team management skills - High attention to detail and organizational skills - Previous experience in a similar role preferred - Relevant training or certificates in hospitality or related fields,