Caller

As a Caller at Nature Farm Organic Mart Pvt. Ltd in Puranpur, you will play a crucial role in the organization's success. Your primary responsibility will involve making outbound calls to both potential and existing customers. During these calls, you will provide essential information about our products and services, address customer inquiries, gather feedback, and meticulously document all customer interactions. Moreover, you will actively participate in promotional activities and contribute to the resolution of customer issues. To excel in this role, you must possess exceptional communication skills, both verbal and written. Your ability to engage with customers effectively will be pivotal in this position. Additionally, your prior experience in customer service will prove beneficial as you handle various inquiries and strive to resolve issues efficiently. Your organizational skills will also come into play as you maintain detailed records of calls and customer interactions. Interpersonal skills are a key requirement for this role. A friendly and approachable demeanor coupled with a professional attitude will enhance customer relationships and contribute to the overall positive image of our organization. Proficiency in utilizing phone systems and CRM software is essential for seamless operations. Being present full-time and on-site at Puranpur is mandatory for this position. While prior experience in sales or customer service is advantageous, it is not a strict requirement. A high school diploma or an equivalent qualification is the minimum educational background expected for this role. Join us at Nature Farm Organic Mart Pvt. Ltd and be a part of our dedicated team committed to providing outstanding customer service and promoting our organic products.,