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For Employers

Call Centre Executive

FRQ BRO Private Limited (OPPO-Tamilnadu)

0 years

0 Lacs

coimbatore tamil nadu india

Posted:2 days ago| Platform: Foundit logo

Apply

Skills Required

english active listening attention to detail time management tamil multi-tasking accuracy phone etiquette

Work Mode

On-site

Job Type

Full Time

Job Description

Position:

Company:

Location:

Experience:

Both

salary

Office Timing

Company Benefits

About the Role:

detail-oriented and analytical Call Centre Executive

Key Responsibilities:

Handle
incoming and outgoing customer calls
in a professional and courteous manner.
Create and implement customer care protocols
to improve service quality.
Build and maintain sustainable customer relationships
through effective communication and problem-solving.
Escalate customer issues
to the appropriate departments for timely resolution.
Prepare and analyse call and customer service reports
to support business operations.
Ensure
accuracy and attention to detail
in all customer interactions and data entries.
Maintain a high level of
organizational and multi-tasking ability
in a fast-paced environment.

Required Skills:

Excellent
communication skills
in
Tamil and English
(both verbal and written).
Strong
phone etiquette
and
active listening
skills.
Good
organizational
,
time management
, and
multi-tasking
abilities.
High level of
accuracy and attention to detail
.
Ability to work both
independently and as part of a team
.

Any degree / diploma

How to Apply:

Share your resume here
[HIDDEN TEXT] - 9790008808
#https://www.linkedin.com/company/frq-bro-private-limited-oppo-tn

#HIRING #OPPO #FRQ BRO PRIVATE LIMIED #FRESHERS

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