Call Center Executive

Ferty9 Fertility Center

0 years

2 - 0 Lacs

hyderabad telangana

Posted:2 days ago| Platform: SimplyHired logo

Apply

Skills Required

organizational skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Job description

FERTY9 FERTILITY CENTER, SECUNDERABADBRANCH IS LOOKING FOR CUSTOMER CARE EXECUTIVE
Job Location: SECUNDERABAD, TELENGANA.
Experience required: 2 – 3 yrs of relevant experience
Educational Qualification: ANY DEGREE
Preferred Male & Female Candidates
Job Summary:
We are looking for Male & female call center agents with strong communication skills and a background in sales. The role involves handling inbound and outbound calls, providing information about fertility services, and converting leads into appointments. Candidates should be target-oriented and capable of managing sensitive patient conversations with empathy and professionalism.
Key Responsibilities:
Respond to inbound calls from prospective patients with queries about IVF and fertility treatments.
Make outbound calls to follow up on leads from digital campaigns, referrals, and website inquiries.
Convert calls into confirmed appointments across Ferty9's 11 centers in Andhra Pradesh and Telangana.
Clearly explain treatment options, consultation procedures, and hospital offerings.
Maintain accurate records of all communications in CRM software.
Meet or exceed daily and monthly sales/conversion targets.
Liaise with reception and branch staff to ensure seamless patient coordination.
Handle all communication with confidentiality, clarity, and empathy.
Good communication skills.
Excellent organizational skills.
Ability to perform well under pressure.
Excellent interpersonal skills

Job Type: Full-time

Pay: ₹20,000.42 - ₹30,000.06 per month

Benefits:

Leave encashment
Paid sick time
Paid time off
Provident Fund

Work Location: In person

More Jobs at Ferty9 Fertility Center

Pharmacist

KPHB Colony, Hyderabad, Telangana

Experience: Not specified

INR 0 - 0 Lacs

Andro Technician

Kurnool, Andhra Pradesh

Experience: Not specified

Salary: Not disclosed

Andro Technician

Kurnool

Experience: Not specified

Salary: Not disclosed

Staff Nurse

Visakhapatnam, Andhra Pradesh

2.0 - 2.0 yrs

Salary: Not disclosed

Relationship Manager

Visakhapatnam

2.0 - 2.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.