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Call Center Executive (Bengali Speaking)

Call Center Executive (Bengali Speaking)

Right Training And Placement Solutions

0 - 3 years

|

1 Lacs

Posted:3 days ago| Platform:

Apply

Skills Required

bpo back office voice process data entry freshers customer support customer service customer care

Work Mode

Remote

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats with empathy and professionalism.
Provide accurate information to customers regarding products/services offered by the company.
Resolve customer issues promptly and efficiently while maintaining a high level of service quality.
Meet daily/weekly targets set for call handling, sales conversion, and other performance metrics.
Collaborate with team members to achieve common goals and objectives.

Desired Candidate Profile

0-3 years of experience in back office operations, bpo industry, call center environment, data entry operation, or similar roles.
Strong communication skills in Bengali language (written & spoken).
Ability to work on night shifts from Monday to Saturday (with Sunday off).
Basic computer knowledge with proficiency in MS Office applications.

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