Call Center Agent

In this role at Design Elementary, you will be a Call Center Agent based in Chennai, with the flexibility of working partly from home. Your primary responsibility will be to deliver exceptional customer service by addressing customer inquiries, ensuring their satisfaction, and upholding support standards consistently. Key Responsibilities: - Provide excellent customer service - Address customer inquiries effectively - Ensure customer satisfaction with the services - Maintain high customer support standards on a daily basis Qualifications: - Possess strong customer satisfaction and interpersonal skills - Proficient in computer literacy - Excellent verbal and written communication abilities - Capable of multitasking and thriving in a fast-paced environment - Previous experience in a customer service role would be beneficial - A Bachelor's degree is mandatory Design Elementary is India's pioneering DesignTech platform focused on simplifying architectural design experiences for both B2C and B2B clientele. With a presence in over 15 cities and a track record of serving more than 1000 customers, we offer comprehensive design solutions, material procurement, financing, and project execution services. Our ultimate goal is to make real estate and design projects affordable and hassle-free through the fusion of advanced technology with a network of skilled architects, engineers, and project managers. Please note that this role requires a minimum of 2 years of experience and previous work in an Interior or Construction Company. The position offers a fixed salary and the opportunity to work in a hybrid setup.,