Business Support Executive

Business Support Executive

Key Responsibilities

• Order Management

  : Validate and process orders for After-Sales (

  AP

  ), Installed Base (

  IB

  ), and

  service contracts

  .

• Internal Coordination

  : Work closely with the sales, supply chain, and logistics teams to ensure material availability, dispatch, and delivery. You'll also follow up with internal authorities for order clearance.

• Customer Communication

  : Act as the main point of contact for your assigned zone. You will coordinate with customers and the sales team to ensure orders are processed efficiently.

• Reporting

  : Maintain up-to-date

  MIS (Management Information System)

  for your assigned zone or vertical.

• Collaboration

  : Communicate and interact effectively with sales, product, finance, and logistics teams to ensure all responsibilities are performed in a timely manner.

Required Qualifications

• Education

  : A Bachelor's degree in any discipline.

• Experience

  :

  5-7 years

  of experience in order processing.

• Technical Skills

  : Proficiency in

  MS Excel

  and an

  ERP system

  , preferably

  Oracle

  . Exposure to

  SFDC

  is a plus but not mandatory.

• Soft Skills

  :
• Good

  communication skills

  .
• The ability to

  collaborate and work effectively

  with both internal and external stakeholders.
• A strong desire to grow your expertise and expand your skillset.