Job
Description
HSBC is one of the largest banking and financial services organization in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Business Support Analyst Operations Principal responsibilities Gather, identify and document business requirements for Procurement data team deliverables, supporting the users in drawing out clear and concise requirements. Understand business needs relating to a change request or new development and being able to translate these requirements simply to the technical and non technical users. Work to an Agile methodology, ensuring deliverables are prioritized effectively. Focus on improvements in data management and data quality to support global information management reporting, compliance, and business strategy initiatives. Drives the development of data driven analyses to manage growth, streamline existing processes for all stages of the Procurement lifecycle, supporting all initiatives. Oversee the implementation, testing, and deployment of solutions to business. Ensuring end to end documentation and all agreed data artefacts (Functions, Specifications, BRDs) are complete, accurate and fit for purpose, maintaining Process and Procedure documents. Monitor adherence to data management standards and governance. Requirements Understanding of Procurement life cycle and awareness of Procurement applications, application of same on data and analysis Proficient in SQL, ETL framework, Alteryx, Python, GCP, Qlik sense preferred. Experience with business tools like JIRA, Confluence. Strong coding and analysis skills, by using SQL/Python. Familiarity with Big query concepts and subjects and an ability to up skill in the future. Exposure to data visualization technologies such as Looker, Qlik (desirable). Think critically and analytically to solve problems and make data driven decisions, Proven experience on Business Analysis Knowledge of and implementation of the Group compliance policy, Operational Risk and SOX (Sarbanes Oxley Requirements) as applicable for the Business / Function Maintains HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centers minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.
