Business Service Specialist(Billings & Contract)

4 - 8 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Business Services Specialist(Billings & Contracts) role based in Hyderabad and following a hybrid work mode from 05:30PM to 02:30AM IST involves supporting the Randstad Solutions delivery team. Your primary responsibilities will include setting up and maintaining projects in the Project Accounting System, assisting with ROA requests in the Replicon system, ensuring accurate billing and invoicing for assigned clients, updating Purchase Orders and other contractual elements accurately. Strong multitasking skills are essential as you will be using multiple systems to verify accuracy. Prior experience in billing or contracts is advantageous. You will collaborate with management to achieve goals, ensure compliance with corporate guidelines, adhere to client and company processes, communicate status updates and potential issues to management, troubleshoot system and document issues, and update procedural documentation for internal distribution. Additionally, you will be responsible for creating and updating Contract Set-ups as per client contract documentation, adding Talent to Contracts for time entry purposes, resolving billing issues, assisting with Record Only Adjustments (ROAs) & Billing adjustments, deactivating or entering end dates for terminations, reactivating consultants on leave, and providing adhoc reporting. Your work will involve interacting with IT, billing, reporting, and accounting teams on various issues, ensuring profitability and high performance through compliance policies, enhancing service delivery as required, monitoring progress against metrics, and representing the Solutions Onboarding unit internally. You will also advise team members on screening statuses and processes, manage large, complex accounts or projects, describe and document project requirements, and continually initiate system and process improvements to ensure quality. The role requires a high school diploma, with some college education preferred, and 4-7 years of related experience. Proficiency in Microsoft Office tools, Google Forms, strong customer focus and service skills, excellent communication, interpersonal, organizational skills, time management skills, and experience in contract management and billing are necessary for this position.,

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