Business Program Manager

JD – Program Business Manager

About Info Edge:

InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

Role Overview:

We are looking for an experienced  Program Business Manager to lead strategic initiatives across the sales ecosystem, with a sharp focus on fraud detection , compliance management and sales process optimization. This role will act as a central program owner to ensure operational efficiency, regulatory compliance, and business integrity across all sales channels.

Key Responsibilities:

Program Ownership: Drive cross-functional programs focused on fraud detection, policy compliance, and sales governance across business units.

Fraud Risk Management: Design and implement frameworks to proactively identify, investigate, and mitigate fraudulent activities within the sales lifecycle.

Compliance Oversight: Ensure strict adherence to internal controls, legal requirements, and regulatory mandates. Lead internal audits, compliance reviews, and corrective action programs.

Sales Process Design: Define, streamline, and enforce standardized sales processes to ensure uniformity, transparency, and accountability.

Strategic Planning Support: Contribute to sales forecasting, target setting, and territory planning with a risk and compliance lens.

Data & Reporting: Leverage analytics to monitor KPIs, uncover fraud patterns, and provide actionable insights to leadership.

Stakeholder Engagement: Collaborate closely with Sales, Legal, Finance, Risk, and Audit teams to drive aligned program goals.

Training & Change Management: Lead compliance sensitization programs, process adoption training, and continuous improvement initiatives across teams.